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Stephen Walker

Mediation Behaviour: Why We Act Like We Do

Mediation Behaviour: Why We Act Like We Do

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Mediation Behaviour: Why We Act Like We Do is an experience-based book that investigates the role of emotions, cognitive biases, and intuitions in our mediation behavior. It identifies the behaviors that are barriers to settlement and the ones that are bridges to settlement, and shows how to apply the latest research in neuroscience, behavioral economics, and psychology to achieve better outcomes.

Format: Paperback / softback
Length: 376 pages
Publication date: 29 October 2021
Publisher: Bloomsbury Publishing PLC


When making decisions and negotiating at mediation, are we logical or psycho-logical? What makes us self-sabotage? In this comprehensive guide, we delve into the intricate dynamics of mediation behavior, exploring the interplay between logic, emotions, and intuition. We examine the role of emotions, cognitive biases, and intuitions in our decision-making processes and how they can either hinder or facilitate successful settlements.

Understanding the behaviors that impede settlement is crucial, as they can be overcome with the application of the latest research in neuroscience, behavioral economics, and psychology. This book offers an experience-based approach, providing practical insights and strategies for mediators, disputing parties, their advisers, and representatives. Written from the perspective of mediators, disputing parties, and their advisers, Mediation Behavior: Why We Act Like We Do offers a unique perspective on the mediation process.

By investigating the role of emotions, cognitive biases, and intuitions in mediation behavior, the book identifies the behaviors that are barriers to settlement and the ones that serve as bridges to resolution. It explores how these behaviors affect the six fundamental principles of mediation: self, money, power, fairness, truth, and trust. The book also provides valuable tips on how to be better at negotiation, risk analysis, and persuasion, and delves into the psychology of offers, including how to make them and how to reject them effectively.

Moreover, the book examines how mediating online changes the dynamics of the process, highlighting the unique challenges and opportunities that arise in this digital environment. Whether you are a seasoned mediator, advocate, representative, client, expert, or anyone involved in conflict and conflict management, this book is an indispensable resource. It offers a wealth of knowledge and practical strategies that will enhance your skills and improve your outcomes in mediation.

In conclusion, Mediation Behavior: Why We Act Like We Do is a comprehensive guide that empowers you to navigate the complexities of mediation behavior effectively. By understanding the role of emotions, cognitive biases, and intuition, you can overcome self-sabotage and achieve better outcomes in your negotiations. This book is a valuable asset for mediators, advocates, representatives, clients, experts, and anyone seeking to resolve disputes successfully and cost-effectively.

Weight: 608g
Dimension: 156 x 249 x 25 (mm)
ISBN-13: 9781526511362

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