Multigenerational Communication in Organizations: Insights from the Workplace

Multigenerational Communication in Organizations explores generational differences in the changing workplace, covering topics like job search, culture, identification, crises, remote working, and future challenges. It provides best practices and suggestions for application and develops a data-forward understanding of Generation Z.

Format: Hardback
Length: 150 pages
Publication date: 11 May 2021
Publisher: Taylor & Francis Ltd

Multigenerational Communication in Organizations delves into the intricate dynamics of generational differences within the ever-evolving workplace, offering a comprehensive communication perspective. Recognizing that a workplace can encompass up to five distinct generations, these chapters explore a wide range of topics, including:
1. Generational Perceptions on the Job Search Process: Uncovering the unique perspectives and expectations of different generations as they navigate the job market.
2. Organizational Culture: Examining how generational differences shape the cultural dynamics within organizations, influencing values, beliefs, and behaviors.
3. Organizational Identification: Analyzing how individuals from different generations identify with and contribute to their organizations.
4. Organizational Crises: Investigating how generational differences impact crisis management and response strategies within organizations.
5. The Dark Side of Workplace Communication: Shedding light on the challenges and complexities associated with communication in the workplace, including miscommunication, bias, and harassment.
6. Remote Working: Exploring the opportunities and challenges of remote work for different generations, including technology access, work-life balance, and social isolation.
7. Future Challenges: Anticipating the emerging trends and challenges that will shape the multigenerational workplace in the years to come.
To provide practical insights and recommendations, the authors draw upon the latest data and relevant literature. Additionally, they develop a data-forward understanding of Generation Z, shedding light on their unique characteristics, preferences, and communication styles.

This book is a valuable resource for scholars and practitioners in organizational communication and management, as well as for workplace managers and supervisors. It offers valuable insights and strategies to navigate the complexities of multigenerational communication, foster collaboration, and create inclusive workplaces that thrive in the modern era.

Weight: 318g
Dimension: 144 x 222 x 17 (mm)
ISBN-13: 9780367714284