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Hernan Murdock

Operational Auditing: Principles and Techniques for a Changing World

Operational Auditing: Principles and Techniques for a Changing World

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Operational Auditing: Principles and Techniques for a Changing World, 2nd edition, provides proven approaches and essential procedures to perform risk-based operational audits, combining traditional internal audit concepts with contemporary quality control methodologies, tips, tools, and techniques. It covers control self-assessments, the 7 Es framework for operational quality, ISO 9000 linkages, flowcharting techniques, continuous monitoring, KPIs and KRIs, RPA, AI, and ML, and the role of organizational structure in effective communications, task allocation, coordination, and operational resiliency.

Format: Paperback / softback
Length: 378 pages
Publication date: 02 July 2021
Publisher: CRC Press


Operational Auditing: Principles and Techniques for a Changing World, 2nd edition, provides a comprehensive guide to performing risk-based operational audits in a changing world. It combines traditional internal audit concepts and practices with contemporary quality control methodologies, tips, tools, and techniques to help organizations meet objectives and improve the perception of internal auditors as high-value contributors, appropriate change agents, and trusted advisors. The book introduces or expands on various topics, including control self-assessments, the 7 Es framework for operational quality, linkages to ISO 9000, flowcharting techniques and value-stream analysis, continuous monitoring, the use of Key Performance Indicators (KPIs) and Key Risk Indicators (KRIs), robotic process automation (RPA), artificial intelligence (AI), and machine learning (ML), and the role of organizational structure in effective communications, task allocation, coordination, and operational resiliency. Additionally, a new chapter examines the impact of organizational structure on effective communications, task allocation, coordination, and operational resiliency to better respond to market demands.

Weight: 653g
Dimension: 254 x 178 x 20 (mm)
ISBN-13: 9780367771423
Edition number: 2nd ed.

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