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MartinUtley,SonyaCrowe,ChristinaPagel

Operational Research Approaches

Operational Research Approaches

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Operational research is a collection of modeling techniques used to structure, analyze, and solve problems related to the design and operation of complex human systems. It can help healthcare organizations address decision problems, account for stakeholder perspectives, and describe how system performance may be impacted by changing the configuration or operation of services. Examples illustrate the valuable perspective that operational research brings to improvement initiatives, but challenges remain in implementing and scaling solutions. Further research is needed to help operational researchers have a greater beneficial impact in healthcare improvement.

Format: Paperback / softback
Length: 75 pages
Publication date: 24 November 2022
Publisher: Cambridge University Press


Operational research is a comprehensive set of modelling techniques employed to structure, analyse, and solve complex problems associated with the design and operation of intricate human systems. While there is a widespread consensus that operational research holds immense potential to enhance healthcare services, it is noteworthy that many staff members may be relatively unaware of its diverse applications. This Element delves into the historical roots of operational research during wartime, shedding light on its origins and evolution. It also introduces various approaches employed by operational researchers to assist healthcare organisations in addressing well-defined decision-making challenges, considering the perspectives of multiple stakeholders, and comprehending the impact of modifying service configurations or operations on system performance. The authors leverage illustrative examples to showcase the valuable insights that operational research offers to improvement initiatives, while also acknowledging the complexities involved in implementing and scaling operational research solutions. They explore the ongoing efforts of operational researchers to overcome these challenges and propose additional research to further amplify their beneficial impact in healthcare improvement. This title is also accessible as Open Access on Cambridge Core.

Weight: 80g
ISBN-13: 9781009236973

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