Order Out of Chaos: A Kidnap Negotiator's Guide to Influence and Persuasion

Scott Walker is a highly experienced kidnap for ransom negotiator who has successfully negotiated over 300 such incidents. He has written a book called "Order Out of Chaos" that provides tools for communicating effectively in times of crisis, change, and uncertainty.

Format: Paperback / softback
Length: 272 pages
Publication date: 25 May 2023
Publisher: Little, Brown Book Group

The Sunday Times bestselling guide to succeeding in negotiations where failure is not an option, from one of the world's most experienced kidnap for ransom negotiators.
Scott Walker has undoubtedly one of the most challenging jobs in the world. When pirates have hijacked a ship, when a criminal gang has kidnapped someone, or when an entire company's future is being held to ransom from a cyber-attack, Scott is the person who gets called in. He has successfully negotiated more than 300 such incidents using the principles in this book.
His methods, centered in empathy, active listening, trust-based influence, and emotional control, will help you achieve the outcome you want. Regardless of whether you're an executive in a multi-national organization, the owner of a small business, a local sports team coach, or running the family household, you're negotiating every single day, whether you realize it or not.

Learn the skills Scott uses to resolve life or death kidnappings all over the world—from the Niger Delta, China, and the Philippines to the Middle East, Europe, and Latin America—and how to apply them to your own life, at work, and at home.

Order Out of Chaos provides tools that cut straight to the most effective way of communicating, particularly in times of crisis, change, and uncertainty.

Weight: 342g
Dimension: 153 x 233 x 21 (mm)
ISBN-13: 9780349434988