Organizational Toxin Handlers: The Critical Role of HR, OD, and Coaching Practitioners in Managing Toxic Workplace Situations

The book explores the important role of HR practitioners acting as toxin handlers within their organizations and the dangers they face when dealing with toxic workplace emotions caused by difficult organizational decisions. It highlights the balancing act that HR must perform of caring for employees and championing their causes while driving toward organizational goals.

Format: Hardback
Length: 180 pages
Publication date: 05 September 2020
Publisher: Springer Nature Switzerland AG

In today's dynamic and ever-changing workplace, a multitude of challenges and complexities arise, leaving employees grappling with intense emotional pain and distress. Layoffs, harassment, discrimination, personality conflicts, and abusive bosses are just a few of the many situations that can evoke a range of emotions, including anger, frustration, stress, disappointment, and even fear. While these events are often inevitable, it is the way organizations respond to them that can have a profound impact on the well-being and productivity of their workforce.

The responsibility often falls on the shoulders of Human Resources (HR) professionals to navigate these challenging circumstances and provide support to employees in need. As "toxin handlers," HR practitioners play a crucial role in mitigating the emotional pain experienced by troubled employees, allowing them to re-focus and return to work with renewed vigor. However, this delicate balancing act requires HR professionals to navigate a fine line between caring for employees and championing their causes while also aligning with the organizational goals set by senior leaders.

The author of this book delves into the intricate dynamics of HR and explores the critical role of toxin handlers in reducing organizational pain during tough times. Through compelling anecdotes and practical insights, the author demonstrates how these professionals navigate the complexities of toxic workplace emotions, while also examining the costs to their own well-being. By minimizing the negative impact of toxic emotions from both an organizational and individual perspective, readers will gain valuable strategies and tools to anticipate and navigate the organizational toxicity caused by some of the inevitable and difficult people.

One of the key themes explored in the book is the importance of empathy and compassion in HR practices. Toxin handlers must be able to understand and relate to the experiences of their employees, providing a safe space for them to express their emotions and concerns. By fostering a culture of empathy and support, HR professionals can create a sense of belonging and reduce the likelihood of workplace conflicts and stress.

Furthermore, the book emphasizes the need for HR professionals to develop effective communication skills and strategies to navigate challenging conversations and situations. By being transparent, honest, and respectful, HR practitioners can build trust and credibility with employees, fostering a positive work environment that promotes open dialogue and collaboration.

In addition to addressing the challenges faced by employees, the book also explores the organizational implications of toxic emotions. When employees are experiencing emotional distress, it can negatively impact their productivity, creativity, and overall job satisfaction. By addressing these issues proactively, organizations can improve employee retention, reduce absenteeism, and enhance overall organizational performance.

Furthermore, the book highlights the importance of HR professionals in driving positive change within their organizations. By advocating for employee rights and promoting a culture of diversity and inclusion, HR practitioners can create a workplace that values and respects all individuals, regardless of their background or circumstances.

In conclusion, this book offers a comprehensive and insightful exploration of the role of HR practitioners as toxin handlers within their organizations. By providing practical strategies and insights, the author empowers HR professionals to navigate the complexities of toxic workplace emotions, while also driving positive change and promoting a healthy and productive work environment. As the workplace continues to evolve, the importance of HR professionals in addressing and mitigating the impact of toxic emotions will only become more critical.

Weight: 472g
Dimension: 255 x 319 x 20 (mm)
ISBN-13: 9783030516840
Edition number: 1st ed. 2020