Prejudice and Discrimination in Hotels, Restaurants and Bars

The book "Frontline Hospitality: Inequality, Bias, and Prejudice in Recruitment" is the first research book dedicated to examining inequality, bias, and prejudice in the recruitment of frontline hospitality workers, focusing on social class, gender, and ethnicity. It provides a broad coverage of the topic with empirical examples and an international perspective, drawing on the expertise of hospitality experts from around the world.

Format: Hardback
Length: 182 pages
Publication date: 16 June 2022
Publisher: Taylor & Francis Ltd

The first comprehensive research book dedicated to the expanding field of inequality, bias, and prejudice in the recruitment of frontline hospitality workers, with a primary focus on social class, gender, and ethnicity. This groundbreaking work offers a broad and comprehensive coverage that provides readers with a diverse range of empirical examples highlighting the critical importance of considering identities and rigidities together. Drawing on the expertise and insights of a diverse international team of hospitality experts, this book offers a valuable resource for scholars, practitioners, and policymakers seeking to understand and address the complex challenges facing the hospitality industry in the era of globalization.

The book's comprehensive coverage spans various aspects of inequality, bias, and prejudice in the recruitment of frontline hospitality workers. It delves into the historical roots and societal implications of these issues, exploring how they manifest in the workplace and impact the experiences of employees. Through a series of empirical examples, the book demonstrates the profound impact of social class, gender, and ethnicity on job opportunities, wages, and promotion prospects within the hospitality industry.

One of the key strengths of the book is its international scope and authorship. The authors bring together a diverse range of perspectives and experiences from across the globe, ensuring that the book offers a multi-faceted and nuanced understanding of the issues at hand. This international collaboration fosters a rich exchange of ideas and insights, contributing to a more comprehensive and holistic understanding of the challenges facing frontline hospitality workers.

The book also highlights the need for a more intersectional approach to addressing inequality, bias, and prejudice in the recruitment of frontline hospitality workers. It recognizes that these issues are interconnected and cannot be addressed in isolation. By examining the interplay between social class, gender, ethnicity, and other identities, the book provides valuable insights into the complex dynamics that shape employment opportunities and experiences within the hospitality industry.

Furthermore, the book offers practical recommendations and strategies for addressing these issues. It provides insights into the development and implementation of inclusive recruitment practices, anti-bias training programs, and policies that promote diversity and equity in the workplace. These recommendations are grounded in empirical research and practical experience, making them valuable for both hospitality organizations and policymakers seeking to create more inclusive and equitable workplaces.

In conclusion, "Inequality, Bias, and Prejudice in the Recruitment of Frontline Hospitality Workers" is a groundbreaking research book that offers a comprehensive and insightful exploration of the complex issues facing frontline hospitality workers. Through its broad coverage, empirical examples, and international perspective, the book provides valuable insights into the importance of considering identities and rigidities together in addressing inequality, bias, and prejudice in the recruitment process. It serves as a crucial resource for scholars, practitioners, and policymakers seeking to create more inclusive and equitable workplaces in the hospitality industry.

Weight: 530g
Dimension: 234 x 156 (mm)
ISBN-13: 9781032030449