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E. Matilda Goldberg,Jane Gibbons,Ian Sinclair

Problems, Tasks and Outcomes: The Evaluation of Task-Centered Casework in Three Settings

Problems, Tasks and Outcomes: The Evaluation of Task-Centered Casework in Three Settings

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  • More about Problems, Tasks and Outcomes: The Evaluation of Task-Centered Casework in Three Settings


Task-centred casework was an approach to social work that proposed a solution to the dilemma of what social workers do, what they ought to do, and the training they need. It broke free from the traditional psycho-analytic approach to casework and aimed at clarity of purpose, a concentration on the clients' perceptions of the problems, openness about clients and helpers intentions, and agreement about what is to be done and achieved within a specified time. This book brings together three British studies that accompanied the introduction of task-centred casework into the United Kingdom, describing and evaluating it with social services department clients, young people on probation, and men and women referred to hospital after poisoning themselves. The research suggests what task-centred casework can and cannot achieve, describes how clients experience it, and seeks to define the skills it requires.

Format: Paperback / softback
Length: 278 pages
Publication date: 05 November 2023
Publisher: Taylor & Francis Ltd


In the 1980s, a significant shift occurred in the approach to social work, as research studies began to cast doubt on the effectiveness of traditional casework methods. This led to a growing sense of anxiety among social workers regarding their roles, responsibilities, and the necessary training. Task-centred casework emerged as a response to this dilemma, offering a novel approach to social work practice.

Drawing inspiration from the surprising findings of an American research study, task-centred casework departed from the traditional psycho-analytic approach to casework. Its primary goal was to achieve clarity of purpose, focus on the clients' perceptions of problems, promote openness between clients and helpers, and establish agreements about the desired outcomes within a specified timeframe.

Originally published in 1985, this book brings together three British studies that closely followed and in some ways pioneered the introduction of task-centred casework in the United Kingdom. The studies provide detailed descriptions and evaluations of task-centred casework with clients from social services departments, young people on probation, and individuals referred to hospital after self-poisoning. Through these research efforts, the book offers insights into what task-centred casework can and cannot achieve, explores how clients experience it, and seeks to define the skills and competencies required for its effective implementation.

One of the key findings of the studies is that previous studies of social work have often failed to find evidence of its effectiveness. The book explores the reasons behind this phenomenon and offers valuable insights into the challenges and complexities of evaluating social work interventions.

The book employs a wealth of case material to illustrate the methods and outcomes of task-centred casework as perceived by clients, social workers, and an independent outsider. This case-based approach provides a practical understanding of the approach and its potential impact on social work practice.

The book is of interest to social workers, teachers of social work, and social work students. It offers valuable insights into contemporary social work theory and practice, and its findings can be applied to a wide range of social work settings. Moreover, the book's interdisciplinary approach makes it accessible to professionals and scholars from other fields, such as psychology, sociology, and education.

In conclusion, task-centred casework emerged as a response to the need for a more effective and client-centered approach to social work practice. This book provides a comprehensive exploration of the theory and practice of task-centred casework, offering valuable insights into contemporary social work challenges and opportunities. Its interdisciplinary approach makes it a valuable resource for professionals and scholars alike.

Weight: 520g
Dimension: 216 x 138 (mm)
ISBN-13: 9781032051932

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