Shulph Ink
Public Service Innovations in China
Public Service Innovations in China
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This edited volume explores case studies of China's public service transformation over the past decade, highlighting innovations in service delivery, technology adoption, and partnership engagement to improve efficiency, quality, coverage, and citizen satisfaction. It provides valuable insights into the nature and effectiveness of public service innovations in China and calls for new theory building to understand the evolving political system.
\n Format: Paperback / softback
\n Length: 218 pages
\n Publication date: 11 July 2018
\n Publisher: Springer Verlag, Singapore
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This edited volume presents comprehensive case studies of the remarkable transformation of China's public services over the past decade. As the country has undergone profound shifts in its demographic, economic, social, and environmental frameworks, the demand for public services has surged, exhibiting an unprecedented diversity. In response, China has implemented a wide range of innovative strategies to enhance service efficiency, improve quality, expand coverage, and elevate citizen satisfaction. These innovations involve the introduction of new services, the expansion of service recipients, the adoption of cutting-edge technologies, partnerships with various stakeholders, and the streamlining of service processes.
By examining prominent cases of public service innovations in China, this book sheds light on the underlying causes, patterns, dissemination, and impacts of these initiatives. These cases offer valuable insights into the nature and effectiveness of public service innovations in China, while also raising questions about the extent to which existing theories can explain them and whether the need for new theoretical frameworks arises.
This book is of immense value to academics and policymakers interested in gaining a deeper understanding of the evolving Chinese political system. It provides a rich repository of information and analysis that will aid in shaping policies and strategies aimed at improving the delivery of public services in China and contributing to the country's sustained development.
\n Weight: 318g\n
Dimension: 149 x 210 x 22 (mm)\n
ISBN-13: 9789811094422\n
Edition number: Softcover reprint of the original 1st ed. 2017\n
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