Reducing the Risk of Workplace Violence Against Public-Facing Employees: Findings from a Mix-Methods Study of Body-Worn Cameras

Body-worn videos (BWVs) are being used in non-policing environments to prevent and control risks of violence, but there is limited research on their effectiveness. This book presents new datasets related to these devices, including TOCS data on assaults and injuries, surveys of frontline members of staff, focus groups, BWV activation metadata, and surveys with British Transport Police's criminal justice unit. The data sources span thirteen train operating companies across the UK, varying levels of risk of workplace violence, and different types of Public-Facing professionals and BWV devices. The book provides insight into the effectiveness of these devices and recommendations on how to use them.

Format: Paperback / softback
Length: 68 pages
Publication date: 28 November 2023
Publisher: Springer International Publishing AG

Body-worn videos (BWVs) have gained increasing attention in non-policing environments as a tool for preventing and controlling risks of violence. This brief investigates the usefulness of BWVs in these settings by presenting new datasets related to these devices. The data sources for this project span thirteen train operating companies across the UK, varying levels of risk of workplace violence, and different types of Public-Facing professionals and BWV devices. Using a mixed-methods approach, this volume ultimately provides insight into the effectiveness of these devices in preventing and controlling risks of violence in the workplace, and recommendations on how to use them. This book is ideal for professionals working in workplace violence reduction and scholars who study technological advents, violence prevention, and jurists who are interested in decisions to prosecute offenders.

Dimension: 235 x 155 (mm)
ISBN-13: 9783031463556
Edition number: 1st ed. 2024