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Lesley Parkinson

Restorative Practice at Work: Six habits for improving relationships in healthcare settings

Restorative Practice at Work: Six habits for improving relationships in healthcare settings

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Six habits for improving relationships in healthcare settings are demonstrated in the book Restorative Practice at Work: Six habits for developing compassionate and inclusive workplace cultures. It shows how restorative practice can be used by anyone working in healthcare to build stronger relationships and create a more compassionate and inclusive workplace culture.

Format: Paperback / softback
Length: 176 pages
Publication date: 01 August 2023
Publisher: Crown House Publishing


The book "Restorative Practice at Work: Six habits for improving relationships in healthcare settings" written by Lesley Parkinson, provides valuable insights for anyone working in the healthcare industry. It showcases how restorative practice can be utilized to cultivate six habits that enhance relationships and contribute to the development of compassionate and inclusive workplace cultures.

Restorative practice is a framework that emphasizes the importance of repairing harm, building relationships, and promoting justice. It draws on principles of empathy, trust, and respect to create a positive and supportive environment. By incorporating these habits into healthcare settings, individuals can foster positive connections with patients, colleagues, and stakeholders, leading to improved outcomes and a more fulfilling work experience.

One of the key habits highlighted in the book is active listening. Restorative practice encourages individuals to listen attentively to others, seeking to understand their perspectives and experiences. This habit not only helps to build stronger relationships but also enables individuals to better understand the needs and concerns of patients and colleagues.

Another habit is empathy, which involves putting oneself in the shoes of others and understanding their emotions and experiences. Empathy is essential in healthcare settings, as it helps individuals to provide compassionate and personalized care. By demonstrating empathy, individuals can build trust and rapport with patients, which can lead to better health outcomes and increased patient satisfaction.

Respect is another critical habit in restorative practice. It involves treating others with dignity and respect, regardless of their background or circumstances. In healthcare settings, respect is essential for building trust and maintaining positive relationships with patients, colleagues, and stakeholders. By demonstrating respect, individuals can create a safe and supportive environment where everyone feels valued and respected.

Conflict resolution is another habit that can be beneficial in healthcare settings. Restorative practice encourages individuals to address conflicts in a constructive and respectful manner, seeking to find common ground and resolve issues. By resolving conflicts effectively, individuals can prevent negative consequences and promote positive teamwork.

Empowerment is another habit that can contribute to the development of compassionate and inclusive workplace cultures. Restorative practice encourages individuals to empower others by providing them with the resources and support they need to succeed. By empowering others, individuals can create a sense of ownership and responsibility, which can lead to improved outcomes and a more engaged workforce.

Finally, collaboration is a habit that can enhance relationships and promote positive teamwork in healthcare settings. Restorative practice encourages individuals to work together towards common goals, seeking to leverage their strengths and expertise. By collaborating, individuals can achieve better outcomes and improve the quality of care provided to patients.

In conclusion, the book "Restorative Practice at Work: Six habits for improving relationships in healthcare settings" provides valuable insights for anyone working in the healthcare industry. By incorporating these six habits into healthcare settings, individuals can foster positive relationships, create compassionate and inclusive workplace cultures, and improve outcomes for patients and colleagues. Whether you are a healthcare provider, manager, or employee, this book offers practical strategies for building stronger relationships and creating a more fulfilling work experience.


Dimension: 234 x 156 (mm)
ISBN-13: 9781785836893

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