Road Passenger Transport Management: Planning and Coordinating Passenger Transport Operations

Road passenger transport management is an important role that involves planning and coordinating passenger transport operations, including routes and schedules. It provides tips and tools for working with customers, planning routes and scheduling delivery times, managing a team of supervisors, administration staff, and drivers, and coordinating staff training and vehicle maintenance.

Format: Paperback / softback
Length: 352 pages
Publication date: 10 September 2020
Publisher: Kogan Page Ltd

Road passenger transport management is a crucial role that involves the strategic planning and seamless coordination of passenger transport operations, encompassing routes and schedules. Managers play a pivotal role in ensuring the safe, timely, and cost-effective arrival of passengers at their destinations. This comprehensive field encompasses a range of essential responsibilities, requiring transport managers to possess a diverse set of skills.

Road Passenger Transport Management offers valuable insights and practical tools for transport managers to excel in their roles. It provides guidance on effective customer communication, efficient route planning, and timely scheduling of delivery times. The authors also delve into the management of a team of supervisors, administrative staff, and drivers, emphasizing the importance of effective leadership and team coordination. Additionally, the book addresses the crucial aspects of staff training, vehicle maintenance, MOTs, tax payments, vehicle replacements, contract management, and the development of new business opportunities.

This contributed book brings together expertise from renowned academics and practitioners who have extensive experience in the passenger transport field. The comprehensive tools and case studies presented in this guide empower readers to acquire new skills or enhance their existing knowledge. Furthermore, online supporting resources, such as sample performance reports and target assessment forms, further enhance the learning experience.

In conclusion, road passenger transport management is a vital domain that requires meticulous planning, effective coordination, and a deep understanding of customer needs. By utilizing the insights and practical tools provided in Road Passenger Transport Management, transport managers can ensure the smooth operation of passenger transport services, delivering a superior travel experience for all stakeholders.

Weight: 536g
Dimension: 156 x 233 x 21 (mm)
ISBN-13: 9780749497019