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Claire Hughes Johnson

Scaling People: Tactics for Management and Company Building

Scaling People: Tactics for Management and Company Building

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  • More about Scaling People: Tactics for Management and Company Building

A Stripe and Google executive, Claire Hughes Johnson, provides a practical guide to company building and scaling the most important resource, its people. The book offers tactical information on crafting foundational documents, strategic and financial planning, hiring and team development, and feedback and performance mechanisms. It includes dozens of pages of worksheets, templates, exercises, and example documents to help founders, leaders, and company builders create scalable operating systems and lightweight processes.

Format: Hardback
Length: 480 pages
Publication date: 20 April 2023
Publisher: Stripe Matter Inc


A leader at both Google and Stripe from their early days, Claire Hughes Johnson has worked with founders and company builders to try to replicate their success. The most common questions shes asked are not about business strategy—theyre about how to scale the operating structures and people systems of a rapidly growing startup.

Scaling People is a practical and empathetic guide to being an effective leader and manager in a high-growth environment. The tactical information it puts forward—including guidance on crafting foundational documents, strategic and financial planning, hiring and team development, and feedback and performance mechanisms—can be applied to companies of any size, in any industry.

Scaling People includes dozens of pages of worksheets, templates, exercises, and example documents to help founders, leaders, and company builders create scalable operating systems and lightweight processes that really work.

Implementing effective leadership and management practices takes effort and discipline, but the reward is a sustainable, scalable company thats set up for long-term success.

Scaling People is a detailed roadmap for company builders to put the right operating systems and structures in place to scale the most important resource a company has: its people.

Weight: 1078g
Dimension: 161 x 240 x 40 (mm)
ISBN-13: 9781953953216

UK and International shipping information

UK Delivery and returns information:

  • Delivery within 2 - 3 days when ordering in the UK.
  • Shipping fee for UK customers from £2.39. Fully tracked shipping service available.
  • Returns policy: Return within 30 days of receipt for full refund.

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