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Soft Side of Knowledge Management in Health Institutions

Soft Side of Knowledge Management in Health Institutions

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Hospital management is complex due to the importance of knowledge, skills, and attitudes. Knowledge management, information, communication, organizational learning, tacit knowledge, and negotiations are key factors. The Soft Side of Knowledge Management in Health Institutions explores how a knowledge perspective and knowledge-effectiveness can improve hospital leadership and organization.

Format: Hardback
Length: 144 pages
Publication date: 21 July 2021
Publisher: Emerald Publishing Limited


Hospitals are complex entities that require careful management to ensure optimal performance and patient care. While cost-effectiveness is a crucial aspect of hospital management, it is equally important to prioritize knowledge-effectiveness. Knowledge, skills, and attitudes are the most critical competence factors in hospitals, and effective management requires the ability to effectively manage, control, and communicate knowledge within social systems.

From a management perspective, managing, controlling, and communicating knowledge within social systems involves integrating information processes, vision, goals, and altering the course the system is leading. This can help alleviate the challenges of hospital management and facilitate the achievement of desired outcomes.

One innovative contribution of The Soft Side of Knowledge Management in Health Institutions lies in its exploration of how a knowledge perspective and knowledge-effectiveness can contribute to improving hospital leadership and organization from a continuous-change perspective. The book focuses on knowledge management, information, communication, organizational learning, tacit knowledge, and negotiations within hospitals. Its lessons and insights are valuable for both researchers and hospital managers, as they provide valuable insights into the complexities of hospital management and offer practical strategies for improving performance and patient care.

In conclusion, hospitals are complex entities that require careful management to ensure optimal performance and patient care. While cost-effectiveness is important, knowledge-effectiveness is equally essential. Effective management requires the ability to manage, control, and communicate knowledge within social systems, integrate information processes, and alter the course the system is leading. By prioritizing knowledge management and adopting a knowledge perspective, hospitals can improve their leadership and organization, leading to better outcomes for patients and healthcare professionals alike.

Weight: 342g
Dimension: 160 x 239 x 15 (mm)
ISBN-13: 9781801179256

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