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Peter Cross,Jo Causon

Start with the Customer: How to deliver world-class customer service

Start with the Customer: How to deliver world-class customer service

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  • Condition: Brand new
  • UK Delivery times: Usually arrives within 2 - 3 working days
  • UK Shipping: Fee starts at £2.39. Subject to product weight & dimension

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  • More about Start with the Customer: How to deliver world-class customer service

Format: Paperback / softback
Length: 256 pages
Publication date: 26 August 2025
Publisher: Pearson Education Limited

Start with the Customer will reframe your understanding of the modern customer, guide you through the forces shaping their behaviour, reveal the golden rules and cardinal sins of service and help you build a world class service culture, fit for whatever you're selling and wherever you're selling it.

Weight: 326g
Dimension: 215 x 139 x 18 (mm)
ISBN-13: 9781292471457

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