Strategic Management of the Transition to Public Sector Co-Creation

This book explores the role of strategic management, digitalization, and generative platforms in encouraging the co-creation of innovative public value outcomes. It considers why we must transform the public sector to drive co-creation and the importance of integrating different theoretical strands when studying processes, barriers, and outcomes.

Format: Hardback
Length: 166 pages
Publication date: 22 April 2024
Publisher: Bristol University Press

The practices of public governance are undergoing a rapid transformation, necessitating a corresponding shift in the theoretical frameworks employed to comprehend the development of efficient, effective, and democratic governance solutions. Initially published as a special issue of the Policy & Politics journal, this book delves into the role of strategic management, digitalization, and generative platforms in fostering the co-creation of innovative public value outcomes. It examines the rationale behind the need to transform the public sector to promote co-creation and emphasizes the significance of integrating diverse theoretical strands when studying processes, barriers, and outcomes. This book serves as a valuable guide for advancing new research into the ongoing transition towards co-creation as a mode of governance.

Strategic management plays a pivotal role in this context, as it enables organizations to align their resources, capabilities, and objectives to achieve desired outcomes. By employing strategic management techniques, public sector entities can identify opportunities for co-creation, define shared goals, and develop collaborative strategies to achieve them.

Digitalization is another key factor that contributes to the co-creation of public value. The widespread adoption of digital technologies has facilitated the exchange of information, ideas, and resources among stakeholders, enabling them to work together more effectively and efficiently. Digital platforms, such as social media, online communities, and collaborative platforms, provide a means for citizens to engage with government, share their ideas, and participate in decision-making processes.

Generative platforms, such as artificial intelligence (AI), blockchain, and the Internet of Things (IoT), have the potential to transform the way public services are delivered and consumed. These platforms can automate processes, provide personalized services, and enable real-time monitoring and evaluation of public policies and programs. By leveraging these platforms, public sector entities can create new value for citizens and improve the efficiency and effectiveness of their operations.

However, the transition to co-creation as a mode of governance is not without its challenges. One of the primary challenges is the need to overcome barriers to collaboration, such as silos, hierarchical structures, and cultural differences. Public sector entities must cultivate a culture of collaboration, promote open communication, and encourage stakeholders to participate in decision-making processes.

Another challenge is the need to integrate different theoretical strands when studying processes, barriers, and outcomes. Public governance is a complex and multifaceted field, and different theories and perspectives offer valuable insights into the development of effective governance solutions. By integrating different theoretical strands, researchers can develop a more comprehensive understanding of the factors that influence the co-creation of public value.

To facilitate the transition to co-creation as a mode of governance, there are several important steps that can be taken. First, public sector entities must prioritize the development of collaborative skills and capacities among their employees. This includes training programs, workshops, and initiatives that promote cross-functional collaboration and teamwork.

Second, public sector entities must invest in digital technologies and platforms that enable collaboration and communication. This includes the development of online platforms, mobile applications, and other digital tools that facilitate the exchange of information and ideas among stakeholders.

Third, public sector entities must foster a culture of innovation and experimentation. This includes encouraging stakeholders to share their ideas and perspectives, and providing opportunities for experimentation and pilot projects that test new approaches to public governance.

Finally, public sector entities must engage with citizens and other stakeholders in a meaningful and transparent manner. This includes providing opportunities for public participation in decision-making processes, and engaging in dialogue and feedback to improve the effectiveness and legitimacy of public policies and programs.

In conclusion, the practices of public governance are rapidly changing, necessitating a corresponding shift in the theoretical frameworks employed to comprehend the development of efficient, effective, and democratic governance solutions. By leveraging strategic management, digitalization, and generative platforms, public sector entities can foster the co-creation of innovative public value outcomes. However, the transition to co-creation is not without its challenges, and public sector entities must prioritize the development of collaborative skills, invest in digital technologies, foster a culture of innovation, and engage with citizens and other stakeholders in a meaningful and transparent manner. By taking these steps

Weight: 402g
Dimension: 161 x 242 x 16 (mm)
ISBN-13: 9781447369028