Strategic Thinking Illustrated: Strategy Made Visual Using Systems Thinking

This book is about the behavior of systems, which are complex for two main reasons: they are hard to anticipate over time, and the entities within them can be connected together in complex ways. Systems thinking is the disciplined study of systems, and causal loop diagrams are a helpful way to represent the connectedness of the entities from which any system is composed.

Format: Paperback / softback
Length: 334 pages
Publication date: 14 October 2022
Publisher: Taylor & Francis Ltd

This book delves into the intricate behavior of systems, recognizing their immense significance in our daily lives. We interact with systems on a regular basis, and their influence extends to our actions and decisions. For instance, the performance measurement system within an organization wields a powerful impact on the behavior of its individuals, often shaping their actions significantly. Furthermore, managers often play a role in designing these systems, aiming to foster desirable behaviors rather than encouraging dysfunctional behaviors. Anticipating the practical implications of a performance measurement system is crucial in the design process, as it ensures that the system drives the right behaviors and avoids unintended consequences.

The scope of systems extends beyond local boundaries, encompassing distant yet profoundly real systems such as healthcare, education, legal systems, and climate systems. These systems operate on various scales, from the intimate to the global. It is their complexity that makes understanding their behavior invaluable. Systems are complex for two primary reasons. Firstly, predicting their behavior over time can be challenging, as it requires a nuanced understanding of the underlying factors and interactions. Anticipating the future is a fundamental objective of management, and understanding how systems behave is crucial in achieving this goal. Secondly, the entities within a system are interconnected in intricate ways, creating a ripple effect of interventions. A change in one entity can have far-reaching consequences in other parts of the system, sometimes resulting in unintended outcomes. This phenomenon is commonly referred to as "unintended consequences," but it stems from a lack of understanding of the system's behavior.

To navigate the complexities of systems, it is essential to develop a deep understanding of their behavior. This involves analyzing the interdependencies between entities, identifying key drivers of change, and developing strategies to manage and influence system behavior. By doing so, we can create more effective and sustainable systems that align with our goals and values. In conclusion, this book explores the fascinating behavior of systems, highlighting their importance in shaping our lives and the need for a comprehensive understanding of their complexities. By developing a deeper appreciation for systems, we can design and implement strategies that promote desirable behaviors, mitigate unintended consequences, and create a more harmonious and prosperous world.

Weight: 1084g
Dimension: 212 x 280 x 25 (mm)
ISBN-13: 9781032302331