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Shulph Ink

Street-Level Public Servants: Case Studies for a New Generation of Public Administration

Street-Level Public Servants: Case Studies for a New Generation of Public Administration

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  • More about Street-Level Public Servants: Case Studies for a New Generation of Public Administration


This book challenges the dominant White-centric narrative of public administration and offers a fresh array of perspectives to end the marginalization of communities in public policy implementation. It adopts a liberatory framework to examine street-level public administrators most responsible for implementing public policy, including and amplifying previously unrecognized narratives on the front lines of public administration.

Format: Hardback
Length: 198 pages
Publication date: 19 December 2023
Publisher: Taylor & Francis Ltd


Challenges the dominant White-centric narrative of public administration, offering a fresh array of perspectives with the lofty aim of ending the marginalization of communities in public policy implementation.

Adopts a liberatory framework to examine street-level public administrators (e.g. teachers, security officers, policy analysts, human resource experts) most responsible for implementing public policy in the United States, including and amplifying previously unrecognized narratives on the front lines of public administration.

Explores real-life public servants not traditionally heard from, offering counter narratives.

Concludes each chapter with an empowerment exercise or assignment for faculty to adopt in their classroom.

Rooted in qualitative approaches, and centers the narratives of marginalized communities, including women, People of Color, and LGBTQIA+ public servants.

Weight: 570g
Dimension: 229 x 152 (mm)
ISBN-13: 9781032417516

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