Successful Change Management in Health Care: Being Emotionally and Cognitively Ready

This book explores the complexity of change within large organizations, emphasizes the importance of emotional and cognitive readiness, and proposes new approaches to change management in healthcare to improve success rates. It also investigates the neglected issue of emotion and how it can be incorporated into Change Management Models to support effective change.

Format: Hardback
Length: 198 pages
Publication date: 04 March 2022
Publisher: Taylor & Francis Ltd

Change is a constant in the healthcare industry, yet effective change management is often elusive. This book delves into the complexities of change within large organizations, exploring existing models of change and emphasizing the critical role of emotional and cognitive readiness in successful change management. Despite the widespread use of various change management approaches in healthcare, the success rate of change initiatives can be as low as 30 percent. A new perspective on change management is necessary to enhance success in service development, improvement, and innovation. This book argues that emotional and cognitive readiness for change necessitates engagement with the individuals involved and a comprehensive understanding of areas of friction and potential challenges. It also explores the often neglected issue of emotion, examining emotional labor and its relationship to change. By investigating how human emotion can be incorporated into Change Management Models alongside cognitive approaches, this book aims to support effective change. Using the NHS as a central case study, the book showcases real-world examples of change from various healthcare settings, demonstrating how Change Management Models can be adapted and applied in practice. This book is a valuable resource for students, aspiring change leaders, practitioners, and managers involved in leading and managing change in healthcare.

Weight: 453g
Dimension: 234 x 156 (mm)
ISBN-13: 9780367652159