Successful Difficult Conversations: Improve your team's performance, behaviour and attitude with kindness and success

This book provides practical ways to help you have difficult conversations with colleagues or parents, regardless of your role.

Format: Paperback / softback
Length: 176 pages
Publication date: 22 January 2018
Publisher: John Catt Educational Ltd

This book is a must-read for anyone who holds a leadership position, whether you are a Head or Deputy Head, a Head of Department or a Year 3 Teacher. It is packed with invaluable insights and practical strategies to assist you in navigating those crucial conversations with colleagues or parents that you know you need to have, but would rather avoid due to a lack of confidence in what to say or how to say it.

The author has extensive experience in leadership roles and has firsthand knowledge of the challenges and complexities that come with managing relationships and communicating effectively. Through this book, they share their wisdom and expertise in a clear and concise manner, making it accessible to a wide range of readers.

One of the key strengths of this book is its ability to provide practical tips and techniques that can be applied in a variety of situations. Whether you are dealing with a challenging colleague, a difficult parent, or a complex situation at work, the author offers step-by-step guidance on how to approach the conversation, identify the key issues, and communicate effectively.

The book also emphasizes the importance of empathy and understanding in leadership. The author encourages leaders to put themselves in the shoes of others and to approach conversations with a willingness to listen and learn. This not only helps to build stronger relationships, but also fosters a culture of collaboration and respect within the organization.

In addition to its practical advice, this book also offers valuable insights into the psychology of communication and leadership. The author explores the different communication styles and strategies that are effective in different situations, and provides tips on how to adapt your approach to meet the needs of your audience.

Overall, whether you are looking to improve your communication skills, enhance your leadership abilities, or simply gain a deeper understanding of the challenges and opportunities that come with leadership, this book is an invaluable resource. It is a must-read for anyone who holds a leadership position and is committed to achieving success and making a positive impact in their work and personal life.

Weight: 214g
Dimension: 205 x 145 x 11 (mm)
ISBN-13: 9781911382522