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Randy Fujishin

The Art of Communication: Improving Your Fundamental Communication Skills

The Art of Communication: Improving Your Fundamental Communication Skills

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The fourth edition of this dynamic skills-based introduction to personal communication includes new content on virtual communication scenarios, inclusive language, conflict resolution, and leadership development. It is concise, affordable, and incredibly friendly in tone, making communication natural and fun.

Format: Hardback
Length: 276 pages
Publication date: 26 July 2022
Publisher: Rowman & Littlefield


The fourth edition of this dynamic skills-based introduction to personal communication is a comprehensive resource that encompasses a wide range of topics essential for effective communication. It has been meticulously updated to reflect the evolving landscape of personal communication, including new content on virtual communication scenarios, inclusive language, conflict resolution, and leadership development.

Designed with accessibility in mind, this book is concise, affordable, and incredibly friendly in tone. Its engaging and relatable approach makes communication natural and enjoyable, enabling readers to develop the skills and confidence they need to communicate effectively in various contexts.

In the first chapter, the book provides an overview of personal communication, exploring its importance in everyday life and the various forms it can take. It discusses the role of communication in building relationships, expressing emotions, and resolving conflicts. The chapter also highlights the significance of nonverbal communication, body language, and facial expressions in conveying messages.

The second chapter delves into the art of effective listening, emphasizing the importance of paying attention to others, avoiding distractions, and responding appropriately. It provides practical tips and techniques for improving listening skills, such as active paraphrasing, reflecting on what is heard, and asking clarifying questions.

The third chapter explores the power of verbal communication, covering topics such as speech organization, voice projection, and language choice. It emphasizes the importance of using clear and concise language, avoiding jargon and technical terms, and adapting communication style to different audiences. The chapter also explores the impact of tone and voice on communication and provides tips for developing a persuasive and confident speaking voice.

In the fourth chapter, the book focuses on virtual communication scenarios, including email, social media, and video conferencing. It discusses the challenges and opportunities presented by these communication platforms and provides strategies for effective communication in these contexts. The chapter also explores the importance of online etiquette and cyber safety in personal communication.

The fifth chapter explores inclusive language, emphasizing the importance of using language that is respectful, non-judgmental, and inclusive of all individuals. It discusses the impact of language on communication and provides tips for avoiding offensive language and promoting diversity and inclusion.

The sixth chapter focuses on conflict resolution, covering topics such as effective negotiation, compromise, and dispute resolution. It provides practical strategies for resolving conflicts in a positive and productive manner, such as active listening, empathy, and finding common ground.

The seventh chapter explores leadership development, covering topics such as effective communication, teamwork, and goal setting. It emphasizes the importance of leadership in personal and professional contexts and provides tips for developing leadership skills and qualities.

Throughout the book, real-world examples and case studies are used to illustrate the principles and practices discussed. These examples help readers to apply the knowledge and skills they have learned to real-life situations and develop a deeper understanding of personal communication.

In conclusion, the fourth edition of this dynamic skills-based introduction to personal communication is a valuable resource for anyone seeking to improve their communication skills. Its comprehensive coverage of topics, engaging and friendly tone, and practical tips and techniques make it an essential tool for individuals, professionals, and students alike. Whether you are looking to enhance your communication skills in personal or professional settings, this book is a must-read.

Weight: 544g
Dimension: 228 x 160 x 21 (mm)
ISBN-13: 9781538164464
Edition number: Fourth Edition

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