The Digital Healthcare Revolution: Towards Patient Centricity with Digitization, Service Innovation and Value Co-creation

The healthcare system faces unprecedented challenges and opportunities, requiring improved cost-efficiency and service offerings. The shift towards patient centricity is gaining momentum, and digitization, service innovation, and value co-creation are key to achieving this. A new book proposes a theoretical framework and managerial implications for moving towards a patient-centric model, focusing on digital healthcare and the concept of One Digital Health. It highlights the importance of the connection between humans, animals, nature, and the interrelation of different health systems and argues that innovative transformation can support the Agenda 2030.

Format: Hardback
Length: 99 pages
Publication date: 29 October 2022
Publisher: Springer International Publishing AG

The healthcare system is facing unprecedented challenges and opportunities that will revolutionize the sector. The rising demand for health services and the resources restrictions have put increased pressure on healthcare organizations to improve cost-efficiency and service offerings. The pandemic has further exacerbated the main pressure points of the healthcare sector. Currently, the shift towards patient centricity is gaining momentum, therefore there is a need to rethink how health systems can embrace this concept, in particular with digitization, service innovation and value co-creation.

Focusing on digital healthcare, this book proposes a theoretical framework, along with managerial implications, on moving towards a patient-centric model. It explores the role of digitization and innovation in solving existing challenges in the sector, and includes the concept of One Digital Health, which refers to global health and transformation and recognizes the importance of the connection between humans, animals, nature and the interrelation of different health systems. With clear implications to Sustainable Development Goal 3: 'Ensure healthy lives and promote wellbeing for all at all ages, the authors argue that innovative transformation in the sector can support the Agenda 2030.

Weight: 289g
Dimension: 210 x 148 (mm)
ISBN-13: 9783031163395
Edition number: 1st ed. 2022