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Frank Figliuzzi

The FBI Way: Inside the Bureau's Code of Excellence

The FBI Way: Inside the Bureau's Code of Excellence

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  • More about The FBI Way: Inside the Bureau's Code of Excellence

The FBIs former head of counterintelligence, Frank Figliuzzi, reveals the seven secrets of building and maintaining organizational excellence in his book "The FBI Way". He emphasizes the importance of establishing core values and adapting the concepts of Code, Conservancy, Clarity, Consequences, Compassion, Credibility, and Consistency to instill and preserve values against all threats.

Format: Paperback / softback
Length: 272 pages
Publication date: 31 March 2022
Publisher: HarperCollins Publishers Inc


The FBIs former head of counterintelligence reveals the seven secrets of building and maintaining organizational excellence. A must-read for serious leaders at every level. —General Barry R. McCaffrey (Ret.)

Frank Figliuzzi was the Keeper of the Code, appointed the FBIs Chief Inspector by then-Director Robert Mueller. Charged with overseeing sensitive internal inquiries and performance audits, he ensured each employee met the Bureau's exacting standards. Now, drawing on his distinguished career, Figliuzzi reveals how the Bureau achieves its extraordinary track record of excellence—from the training of new recruits in The FBI Way to the Bureau's rigorous maintenance of its standards up and down the organization.

All good codes of conduct have one common trait: they reflect the core values of an organization. Individuals, companies, schools, teams, or any group seeking to codify their rules to live by must first establish core values. Figliuzzi has condensed the Bureau's process of preserving and protecting its values into what he calls "The Seven Cs". If you can adapt the concepts of Code, Conservancy, Clarity, Consequences, Compassion, Credibility, and Consistency, you can instill and preserve your values against all threats, internal and external. This is how the FBI does it.

Figliuzzi's role in the FBI gave him a unique opportunity to study patterns of conduct among high-achieving, ethical individuals and draw conclusions about why, when, and how good people sometimes do bad things. Unafraid to identify FBI execs who erred, he cites them as the exceptions that prove the rule. Part pulse-pounding memoir, part practical playbook for excellence, The FBI Way shows readers how to apply the lessons he's learned to their own lives: in business, management, and personal relationships.

Weight: 200g
Dimension: 203 x 135 x 16 (mm)
ISBN-13: 9780062997043

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