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Cameron Stark,Gavin Hookway,Gill McVicar,Hugo Van Woerden

The Field Guide to Rapid Process Improvement Workshops in Healthcare: Applying Lean to Improve Quality and Patient Experience

The Field Guide to Rapid Process Improvement Workshops in Healthcare: Applying Lean to Improve Quality and Patient Experience

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  • More about The Field Guide to Rapid Process Improvement Workshops in Healthcare: Applying Lean to Improve Quality and Patient Experience


This book provides a step-by-step guide to planning, delivering, and following up on a weeklong Lean Quality Improvement event, also known as a 'Rapid Improvement Event' or 'Rapid Process Improvement Workshop (RPIW).' It draws on the experience of conducting over 100 such workshops and offers practical tips and templates to help readers plan and run their own events, maximizing the benefits of these improvement processes in their organizations.

Format: Paperback / softback
Length: 120 pages
Publication date: 11 October 2023
Publisher: Taylor & Francis Ltd


This comprehensive guide takes readers step-by-step through the process of planning, delivering, and following up on a weeklong Lean Quality Improvement event, commonly referred to as a 'Rapid Improvement Event' or 'Rapid Process Improvement Workshop (RPIW). Drawing on the authors' extensive experience conducting over 100 of these workshops, the book provides invaluable insights and practical guidance for readers who wish to organize and execute their own RPIW.

In addition to explaining how RPIWs align with broader improvement processes, the book offers strategies to maximize these processes within individual organizations. The weeklong improvement event is particularly prevalent in the fields of health and social care, yet there is a lack of dedicated textbooks to support these endeavors. While there are several books that discuss the use of shorter Kaizen events in healthcare, none specifically address the delivery of weeklong events. Recognizing the unique rhythm and structure of weeklong RPIWs, this book aims to provide readers with best practices and practical solutions to avoid common challenges.

The guide is structured to cover various aspects of planning and executing an RPIW. It begins with an introduction to Lean concepts that are relevant to the process description, offering a foundational understanding for readers. The book then provides examples and templates of forms that can be utilized during workshops, offering practical tools to facilitate effective communication and documentation. Additionally, photographs of actual RPIW events are included to provide real-world insights and inspiration.

By following the step-by-step guidance provided in this book, readers will gain the knowledge and skills necessary to plan, deliver, and follow up on a weeklong Lean Quality Improvement event, ensuring the success of their improvement efforts and contributing to the overall success of their organization.

Weight: 358g
Dimension: 209 x 279 x 13 (mm)
ISBN-13: 9780367074357

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