D. H.Stamatis
The Forgotten Leg of Quality: Customer Service
The Forgotten Leg of Quality: Customer Service
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- Condition: Brand new
- UK Delivery times: Usually arrives within 2 - 3 working days
- UK Shipping: Fee starts at £2.39. Subject to product weight & dimension
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- More about The Forgotten Leg of Quality: Customer Service
Format: Hardback
Length: 320 pages
Publication date: 30 December 2025
Publisher: Taylor & Francis Ltd
This book emphasizes the importance of customer service in various industries, highlighting its role in profitability. It presents numerous examples to remind leaders of the detrimental impact of neglecting customer service and the need for proactive measures.
Weight: 810g
Dimension: 234 x 156 (mm)
ISBN-13: 9781041095392
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UK Delivery and returns information:
- Delivery within 2 - 3 days when ordering in the UK.
- Shipping fee for UK customers from £2.39. Fully tracked shipping service available.
- Returns policy: Return within 30 days of receipt for full refund.
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