The Happy Index: Lessons in Upside-Down Management

James Timpson's book "The Happy Index" teaches how to run a successful company by letting the people you hire run it. He believes that an upside-down mindset can lead to financial success and team wellbeing and happiness.

Format: Hardback
Length: 320 pages
Publication date: 15 February 2024
Publisher: HarperCollins Publishers

Discover the secrets of upside-down management and doing the right thing with James Timpson's revolutionary The Happy Index!

With over 2,000 locations across the UK and overseeing multiple operations daily for the past two decades, it's fair to say that the CEO of the family-owned Timpson business knows a thing or two about running a successful company.

What makes James Timpson's approach to collaboration, profit, and success is simple: let the people you hire run your business. That might seem like a simple concept to a CEO, manager, or director, but if you think about the hundreds of meetings, hours lost from your day by responding to emails, signing off on projects, and more, you will notice that you are still working in a traditional, top-down mindset. Doing this means the team you work with only sees themselves as a cog in the machine instead of the trusted, valued colleagues that they are.

The Happy Index is structured into lessons that will equip you and the people you work with with the tools and tactics to re-evaluate the ways you manage your business. Offering insight into the ways in which James has overseen the family business, he firmly believes that you will see the benefits of working with an upside-down mindset, not only for financial success but also for your teams' wellbeing and happiness.

Really, though, it's easy. Turn up on time. Trust your team. Do your work.

Weight: 526g
Dimension: 162 x 243 x 32 (mm)
ISBN-13: 9780008654740