The Ins-N-Outs of In-N-Out Burger: The Inside Story of California's First Drive-Through and How it Became a Beloved Cultural Icon

In-N-Out Burger president, Lynsi Snyder, shares the official story of the family-owned company's thriving growth and evolution into an iconic part of American culture. The book offers insights into the company's quality and service, limited menu, refusal to franchise, and Christian faith, as well as the personal challenges that have shaped Snyder's dedication to servant leadership.

Format: Hardback
Length: 256 pages
Publication date: 26 October 2023
Publisher: Thomas Nelson Publishers

Discover the official story of In-N-Out Burger––how three generations have created a thriving, family-owned company, why its fans are so wildly loyal, and what led to its explosive growth and evolution into an iconic part of American culture––as told by In-N-Out Burgers president, Lynsi Snyder.

When Lynsi Snyder's grandparents founded In-N-Out Burger in 1948, they built it with a passion for quality and service that Lynsi embraced at a young age. After starting as a store associate at age seventeen, she then worked in other departments, gaining first-hand experience with almost every aspect of the family business until she became president in 2010. She has led the company through explosive growth––today, there are three-hundred and eighty stores and counting––and is deeply committed to the well-being of the In-N-Out Burger family.

In The Ins and Outs of In-N-Out, you'll:

Gain key insights into why In-N-Out has maintained its very popular and limited menu for more than seventy-five years and why it has refused to franchise or go public.

Hear behind-the-scenes stories from In-N-Out Associates, including from one gentleman who worked in the very first store.

Learn about the Snyder family's Christian faith, including her grandmother Esther's belief in the gospel and her uncle's born-again experience that shaped his life and leadership at the company.

Discover why Lynsi has been ranked as one of the top presidents in the restaurant industry and how her personal challenges have fortified her faith and shaped her dedication to servant leadership.

In-N-Out Burger has drawn fiercely loyal fans––from professional chefs and burger aficionados to celebrities and scores of everyday customers––who not only crave its delicious burgers but also appreciate the company's commitment to quality, service, and family values.

Lynsi Snyder's book offers a unique and behind-the-scenes look at the iconic In-N-Out Burger company, providing a glimpse into the family's history, culture, and values that have made it a beloved institution in American culture. Whether you're a fan of In-N-Out or just curious about the story behind one of the country's most successful businesses, this book is a must-read for anyone who wants to learn more about the company that has captured the hearts and taste buds of millions of people.

Weight: 414g
Dimension: 160 x 236 x 25 (mm)
ISBN-13: 9781400242993