Towards Outstanding: Enabling Excellence in Care Home Provision

The provision of outstanding residential care requires a continuous process of organizational learning to embed best practice, and this resource provides the tools to create a framework for assessing a care home's strengths and weaknesses and taking the first steps towards an Outstanding rating.

Format: Spiral bound
Length: 120 pages
Publication date: 09 April 2021
Publisher: Pavilion Publishing and Media Ltd

Personalized care is the hallmark of exceptional residential services, surpassing the confines of standardized packages. Embracing prevention as a primary strategy is far more effective than grappling with the consequences of subpar care. However, propelling service excellence necessitates an ongoing journey of organizational learning, aimed at integrating the best practices into daily operations. This invaluable resource offers everything required to establish a comprehensive framework for evaluating a care home's strengths and weaknesses, paving the way toward achieving an exceptional rating. Drawing upon decades of inspection expertise, Terri Salt has crafted a suite of forms and templates that, with thoughtful planning, engaging discussions, and collaborative efforts, can serve as the foundation for a thorough quality assessment, seamlessly integrated into a regular cycle of monitoring and continuous improvement. By utilizing these tools, staff members can embrace the joy of delivering the highest quality care to patients, while leaders empower them with the necessary tools and autonomy to excel in their roles.

Weight: 544g
Dimension: 225 x 299 x 22 (mm)
ISBN-13: 9781913414818