Toyota Way of Dantotsu Radical Quality Improvement

Sadao Nomura, who has decades of experience leading and advising Toyota operations, shares the story of radical improvement at Toyota Logistics & Forklift (TL&F) in this book. TL&F, a global leader in its industry, was part of Toyota Industries Corporation, founded by Toyota Group founder Sakichi Toyoda almost 100 years ago. Insiders knew that the company needed to do better, especially in the quality performance of its global subsidiary operations. In 2006, TL&F requested assistance from Sadao Nomura to support quality improvement in three global operations. The dramatic nature of the improvement was not expected, and it was so powerful that it was also instituted at the parent operations in Japan.

Format: Paperback / softback
Length: 276 pages
Publication date: 11 June 2021
Publisher: Taylor & Francis Ltd

In his captivating book, Sadao Nomura delves into his extensive tenure as a leader and advisor to Toyota operations across diverse sectors, unveiling the remarkable story of radical transformation at Toyota Logistics & Forklift (TL&F). This comprehensive account details the author's groundbreaking strategies and achievements with TL&F, showcasing the profound impact and unprecedented results that ensued. TL&F, a global pioneer in its industry, holds a prestigious position within Toyota Industries Corporation, an organization founded by the visionary Toyota Group founder, Sakichi Toyoda, nearly a century ago. Sakichi Toyoda's legacy in the Lean community is indelible, as he is revered as the originator of the vital JIDOKA pillar of TPS, which upholds the principles of built-in quality and unwavering respect for people by prioritizing technology that serves humanity rather than the other way around. While TL&F had been performing admirably, insiders recognized the need for improvement, particularly in enhancing the quality performance of its global subsidiary operations. However, achieving such progress in a company renowned for its unwavering commitment to delivering the highest quality products and services posed a formidable challenge.

In 2006, TL&F sought the expertise of Sadao Nomura, requesting his support in driving quality improvement across three acquired global operations: the United States, Sweden, and France. While expectations for improvement were present, the magnitude and swiftness of the transformation were truly remarkable. The impact extended beyond these affiliates, as the transformative activities were also implemented at the parent operations in Japan. Spanning nearly a decade, this remarkable journey witnessed TL&F undergo a quality improvement unparalleled in its history. The Japanese term "Dantotsu" aptly captures the essence of this extraordinary achievement, signifying extreme, radical, or unparalleled.

Through meticulous research and firsthand accounts, Sadao Nomura intricately weaves together the narrative of TL&F's transformation. He sheds light on the strategic initiatives, cultural shifts, and innovative technologies that propelled this organization toward excellence. The book explores the challenges faced by TL&F, such as disparate systems and processes across different regions, and how the author successfully harmonized them to create a unified and standardized approach. Nomura also delves into the role of leadership, emphasizing the importance of empowering employees and fostering a culture of continuous improvement.

The book's success lies in its ability to convey the practical applications of Lean principles and Toyota's renowned Toyota Way of Management (TWM) in a relatable and accessible manner. It serves as a valuable resource for leaders and professionals seeking to transform their organizations and achieve sustainable excellence. TL&F's journey serves as a testament to the power of innovation, collaboration, and a unwavering commitment to quality. It inspires readers to embrace change, challenge the status quo.quo, and strive for continuous improvement in their own endeavors.

In conclusion, Sadao Nomura's book "Dantotsu: Extreme, Radical, or Unparalleled Improvement at Toyota Logistics & Forklift" is a captivating and enlightening exploration of the remarkable story of radical transformation at Toyota Logistics & Forklift. Through his extensive experience and insightful anecdotes, the author provides a comprehensive account of TL&F's journey toward excellence. The book offers valuable insights and practical strategies for leaders and professionals seeking to drive quality improvement and achieve sustainable success in their organizations.

Weight: 380g
Dimension: 147 x 209 x 20 (mm)
ISBN-13: 9780367672362