User Experience Research and Usability of Health Information Technology

Health information technology (HIT) is a critical component of the modern healthcare system, and user experience (UX) research is essential for its effective and safe implementation. This book discusses UX research frameworks, study designs, methods, data-analysis techniques, and data collection instruments and tools that can be used to conduct UX research in the healthcare space. It is for academics and scholars to use for graduate dissertation work, independent research, or as a textbook for UX/usability courses in health informatics or related health information and communication courses. UX practitioners will gain an understanding of how to design a rigorous, yet feasible study that generates useful insights to inform the design of usable HIT.

Format: Hardback
Length: 214 pages
Publication date: 02 February 2024
Publisher: Taylor & Francis Ltd

Health information technology (HIT) is a vital component of the modern healthcare system, but its effective and safe implementation requires usability and usefulness. User Experience (UX) research is essential throughout the system design lifecycle of HIT products, involving a user-centered and human-centered approach. This book discusses UX research frameworks, study designs, methods, data-analysis techniques, and various data collection instruments and tools used in the healthcare space, including HIT and digital health. It is designed for academics and scholars to use for graduate dissertation work, independent research, or as a textbook for UX/usability courses in health informatics or related courses. The book also provides valuable guidance for UX practitioners, focusing on leveraging a mixed-methods approach, including step-by-step instructions and best practices for conducting field studies, interviews, focus groups, diary studies, surveys, heuristic evaluation, cognitive walkthroughs, think aloud, and standardized surveys and retrospective questionnaires. By understanding how to design rigorous yet feasible studies that generate useful insights, UX researchers and healthcare professionals can contribute to the design of usable HIT. The book covers various aspects of research design, such as consent forms, participant selection, and study duration, and encourages user-centered design, mixed-methods, and collaboration. Overall, this book is a valuable resource for anyone interested in conducting UX research in the healthcare space and improving the usability and usefulness of HIT products.

Weight: 590g
Dimension: 234 x 156 (mm)
ISBN-13: 9781032608785