Voices of Long-Term Care Workers: Elder Care in the Time of COVID-19 and Beyond

The COVID-19 pandemic has posed significant challenges and opportunities in providing long-term care to older adults. This collection of essays in central North Carolina emphasizes the importance of communication, staff resilience, and human infrastructure in delivering quality care.

Format: Hardback
Length: 218 pages
Publication date: 05 January 2024
Publisher: Berghahn Books

The COVID-19 pandemic presented a myriad of challenges, triumphs, and concerns when it came to providing long-term care to older adults. In the central region of North Carolina, the authors shed light on the implications of caring for older Americans, particularly emphasizing the significance of effective communication, the resilience of staff, and the value of human infrastructure.

This comprehensive collection of essays emerges from extensive interviews conducted with individuals who have firsthand experiences working in long-term residential care communities, in-home and community-based programs, as well as regional aging service providers and advocates. Through their narratives, the authors capture the voices of staff and caregivers, providing a rich tapestry of insights and perspectives.

The challenges posed by the pandemic were multifarious. From the initial uncertainty and rapid adaptation required to the ongoing struggle to maintain safety protocols and provide essential care, the healthcare professionals and caregivers worked tirelessly to navigate the complexities of the situation. They faced resource constraints, staffing shortages, and emotional toll, all while striving to maintain the well-being and dignity of the older adults they served.

Despite the obstacles, there were also remarkable successes witnessed during the pandemic. Innovative approaches to care delivery, such as the use of technology and telehealth, allowed for continued connection and support between patients and caregivers, even when physical distancing was necessary. The resilience of staff and caregivers was evident as they adapted to new challenges, found creative solutions, and maintained a positive attitude in the face of adversity.

Moreover, the pandemic brought to light the critical importance of human infrastructure in long-term care. The need for adequate staffing, training, and support systems was underscored as healthcare professionals worked to provide high-quality care to a growing population of older adults. The value of community partnerships and collaboration was also highlighted, as organizations worked together to share resources, expertise, and support during this challenging time.

In conclusion, the COVID-19 pandemic has had a profound impact on the provision of long-term care to older adults. While it has presented numerous challenges, it has also highlighted the resilience, dedication, and innovation of healthcare professionals and caregivers. Through their experiences and perspectives, this collection of essays provides valuable insights into the complexities of providing long-term care and the importance of building strong human infrastructure to support the well-being of older adults.

Dimension: 229 x 152 (mm)
ISBN-13: 9781805391920