Skip to product information
1 of 1

Brian Littlechild,Karen Mills,Rose Parkes

Working with Conflict in Social Work Practice

Working with Conflict in Social Work Practice

YOU SAVE £1.00

Regular price £23.99 GBP
Regular price £24.99 GBP Sale price £23.99 GBP
4% OFF Sold out
Tax included. Shipping calculated at checkout.
  • Condition: Brand new
  • UK Delivery times: Usually arrives within 2 - 3 working days
  • UK Shipping: Fee starts at £2.39. Subject to product weight & dimension
Trustpilot 4.5 stars rating  Excellent
We're rated excellent on Trustpilot.
  • More about Working with Conflict in Social Work Practice

This book provides guidance and practice development strategies for social workers on the causes of, and effective responses to, the many different types of conflicts that they may experience from the classroom to the workplace. It also sets out the complex, multi-layered, and sometimes conflicting roles within social work settings, with the balancing of care and control functions and safeguarding and empowering approaches.

Format: Paperback / softback
Length: 160 pages
Publication date: 17 September 2020
Publisher: Open University Press


This comprehensive book provides invaluable guidance and practical strategies for social workers to effectively navigate and resolve the diverse range of conflicts they may encounter in their professional settings. It delves into the underlying causes of conflicts, including reluctant service user engagement, aggression, abuse, safeguarding responsibilities, sexist, discriminatory, and racist behaviors, as well as conflicts between students, colleagues, managers, and other professionals.

The book is organized into chapters that cover different conflict scenarios, offering practical insights and techniques for addressing each issue. It emphasizes the importance of recognizing and responding to conflicts promptly and respectfully, while promoting positive outcomes for all involved.

Written by experienced social work educators and practitioners, the book draws on extensive research and real-world examples to illustrate the complexities and challenges of social work settings. It serves as a valuable resource for social work students and practitioners, equipping them with the skills and knowledge necessary to handle conflicts confidently and ethically.

As part of the Social Work Skills in Practice series, this book complements other titles in the series and is essential reading for anyone seeking to enhance their social work practice and contribute to positive social change.

Weight: 296g
Dimension: 171 x 239 x 14 (mm)
ISBN-13: 9780335248360

UK and International shipping information

UK Delivery and returns information:

  • Delivery within 2 - 3 days when ordering in the UK.
  • Shipping fee for UK customers from £2.39. Fully tracked shipping service available.
  • Returns policy: Return within 30 days of receipt for full refund.

International deliveries:

Shulph Ink now ships to Australia, Canada, France, Ireland, Italy, Germany, Spain, Netherlands, New Zealand, United States of America, Belgium, India, United Arab Emirates.

  • Delivery times: within 5 - 10 days for international orders.
  • Shipping fee: charges vary for overseas orders. Only tracked services are available for international orders.
  • Customs charges: If ordering to addresses outside the United Kingdom, you may or may not incur additional customs and duties fees during local delivery.
View full details