Working with Involuntary Clients: A Guide to Practice

This book provides a practical guide for managing difficult and sensitive relationships and communicating with reluctant clients in the human services. It is written in a lively and engaging style, with case examples drawn from a variety of service-user groups. It emphasizes collaborative family work and trauma-informed practice and is fully revised and updated to reflect contemporary research and practice.

Format: Hardback
Length: 170 pages
Publication date: 29 September 2022
Publisher: Taylor & Francis Ltd

Many social workers, probation officers, and other professionals in the human services field find themselves working with involuntary clients, often in demanding and challenging positions that require a specific set of skills. In response to this need, a new edition of a successful book has been published, offering an accessible and practical guide for managing difficult and sensitive relationships and communicating with reluctant clients.

The author of this book takes a direct approach to linking theory to real-life by adopting a jargon-free and accessible tone that is relevant to students and practitioners alike. The book is richly illustrated with case examples drawn from a diverse range of service-user groups, including adult and youth justice, child protection, addictions, young people who refuse to attend school, and mental health patients who refuse treatment. By adopting an integrated and systematic approach, the author promotes prosocial values, emphasizes clarifying roles, and addresses issues related to goal-setting.

This book has been thoroughly revised and updated to reflect the latest research and practice in the field. It includes new material on collaborative family work and an increased emphasis on trauma-informed practice. The result is an invaluable practical guide for social work and social care students and professionals, providing them with the tools they need to work effectively with both clients and their families.

In conclusion, this new edition of a successful book offers a valuable resource for social workers, probation officers, and other professionals in the human services field. By providing an accessible and practical guide to managing difficult and sensitive relationships and communicating with reluctant clients, the author helps to promote prosocial values, clarify roles, and address issues related to goal-setting. The book's rich illustrations with case examples drawn from a diverse range of service-user groups make it an invaluable practical guide for social work and social care students and professionals, as well as for those working in related fields.

Weight: 490g
Dimension: 246 x 174 (mm)
ISBN-13: 9780367744113
Edition number: 4 ed