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Mohan Bhatia

Banking 4.0: The Industrialised Bank of Tomorrow

Banking 4.0: The Industrialised Bank of Tomorrow

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  • More about Banking 4.0: The Industrialised Bank of Tomorrow

This book provides a roadmap and templates for banking professionals to leverage best practices in digitization to build a structured and coordinated approach. It emphasizes the need for calibration and coordination across the front and back office, scaling and timing against external innovation benchmarks, and incorporating banking-specific AI methods.

Format: Paperback / softback
Length: 307 pages
Publication date: 22 May 2023
Publisher: Springer Verlag, Singapore


This comprehensive book is a valuable resource for banking professionals seeking to navigate the complex landscape of digitization in the industry. It offers a strategic and systematic approach to building a structured and coordinated approach towards the digital transformation of banking processes. By providing a roadmap and templates, the book empowers financial services firms to industrialize their operations through iterative cycles, ultimately achieving their planned business and revenue outcomes at optimal costs.

To achieve this, the digital transformation must be calibrated and coordinated across both the front and back office, scaled and timed against external innovation benchmarks and Fintechs. Data collection and evaluation must be ingrained as a core component, banking-specific artificial intelligence methods must be integrated, and all digitization approaches must be harmonized iteratively with the experience gained.

The book is organized into several chapters, each dedicated to exploring different aspects of digital banking. It covers topics such as identifying digital transformation opportunities, developing a digital strategy, implementing digital technologies, and transforming customer experiences. The authors draw on their extensive industry experience and expertise to provide practical insights and best practices that can help banks succeed in the digital age.

One of the key strengths of this book is its comprehensive coverage of the entire digital banking value chain. It emphasizes the importance of integrating different digital technologies and processes to create a seamless and customer-centric experience. The authors also highlight the need for a collaborative approach, involving stakeholders from across the organization, to ensure successful implementation.

Furthermore, the book provides valuable guidance on measuring and evaluating the impact of digital transformation initiatives. It emphasizes the importance of data-driven decision-making and the use of analytics to track progress and identify areas for improvement. By adopting a metrics-driven approach, banks can ensure that their digital investments are yielding the desired results and optimize their operations for maximum efficiency.

In conclusion, this book is a must-read for banking professionals looking to stay ahead of the curve in the digital era. It offers a comprehensive and practical guide to building a structured and coordinated approach towards the digitization of banking processes. By leveraging the best practices and insights provided, banks can achieve their business goals and optimize their operations in a rapidly evolving digital landscape.

Weight: 532g
Dimension: 155 x 235 x 23 (mm)
ISBN-13: 9789811660719
Edition number: 1st ed. 2022

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