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Behavioural Science for Quality and Continuous Improvement: 25 Lessons from Psychology and Behavioural Economics
Behavioural Science for Quality and Continuous Improvement: 25 Lessons from Psychology and Behavioural Economics
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Excellent- More about Behavioural Science for Quality and Continuous Improvement: 25 Lessons from Psychology and Behavioural Economics
This book demonstrates the application and power of psychology and behavioral economics in the pursuit of quality and continuous improvement. It offers 25 lessons based on real-life examples to increase the effectiveness of outcomes, ideal for business improvement professionals, training, and executive development programs, and scholars of operations management, quality management, and engineering.
Format: Paperback / softback
Length: 186 pages
Publication date: 28 February 2022
Publisher: Taylor & Francis Ltd
This comprehensive volume showcases the profound impact of psychology and behavioral economics in the pursuit of excellence and continuous improvement. It delves into the practical applications of the works of renowned experts like Daniel Kahneman, Richard Thaler, Mihaly Csikszentmihalyi, and many others, highlighting how these insights can be leveraged to establish an organization renowned for delivering high-quality products and exceptional service. While the application of psychology and behavioral economics in quality improvement is still relatively nascent, this book offers valuable insights through 25 lessons, each accompanied by specific real-life examples. These lessons demonstrate how the integration of these disciplines can enhance the effectiveness of outcomes in various contexts, including business improvement professionals from diverse hierarchies, across different functional areas, and across different industries.
Behavioural Science for Quality and Continuous Improvement: 25 Lessons from Psychology and Behavioural Economics is an invaluable resource for professionals seeking to understand the potential of psychology and behavioral economics and their applications. It is particularly suited for business improvement professionals at all levels, as well as in training and executive development programs, and for scholars of operations management, quality management, and engineering.
By exploring the principles and practices outlined in this book, readers can gain a deeper understanding of how psychology and behavioral economics can be applied to improve organizational performance, enhance customer satisfaction, and drive sustainable growth. The book offers a wealth of practical insights and strategies that can be immediately implemented to achieve measurable results.
In conclusion, Behavioural Science for Quality and Continuous Improvement: 25 Lessons from Psychology and Behavioural Economics is a must-read for anyone interested in leveraging the power of psychology and behavioral economics to achieve excellence and continuous improvement in their organizations.
Weight: 320g
Dimension: 156 x 233 x 19 (mm)
ISBN-13: 9781032168371
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