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Behavioural Science for Quality and Continuous Improvement: 25 Lessons from Psychology and Behavioural Economics
Behavioural Science for Quality and Continuous Improvement: 25 Lessons from Psychology and Behavioural Economics
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Excellent- More about Behavioural Science for Quality and Continuous Improvement: 25 Lessons from Psychology and Behavioural Economics
This book demonstrates the application and power of psychology and behavioral economics in the pursuit of quality and continuous improvement. It offers 25 lessons based on real-life examples to increase the effectiveness of outcomes, ideal for business improvement professionals, training, and executive development programs, and scholars of operations management, quality management, and engineering.
Format: Hardback
Length: 186 pages
Publication date: 28 February 2022
Publisher: Taylor & Francis Ltd
This comprehensive volume showcases the profound impact of psychology and behavioral economics in the pursuit of excellence and continuous improvement. It delves into the practical applications of the works of renowned experts like Daniel Kahneman, Richard Thaler, Mihaly Csikszentmihalyi, and many others, highlighting how these insights can be leveraged to establish an organization renowned for delivering high-quality products and exceptional service. While the application of psychology and behavioral economics in quality improvement is still relatively nascent, this book offers valuable insights through 25 lessons, each accompanied by specific real-life examples. These lessons demonstrate how the integration of these disciplines can enhance the effectiveness of outcomes, making it an essential resource for business improvement professionals across various hierarchies, functional areas, and industries. Whether you are a training and executive development program facilitator, a scholar of operations management, quality management, or engineering, Behavioral Science for Quality and Continuous Improvement: 25 Lessons from Psychology and Behavioral Economics provides a comprehensive and insightful exploration of the potential of psychology and behavioral economics in driving organizational success.
Dimension: 234 x 156 (mm)
ISBN-13: 9781032168395
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