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Business Process Management: Practical Guidelines to Successful Implementations

Business Process Management: Practical Guidelines to Successful Implementations

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Business Process Management (BPM) is a practical approach to improving business operations by streamlining and optimizing processes. It emphasizes the integration of BPM with organizational management, culture, and leadership, and covers all major frameworks, including LEAN and Six Sigma. The fifth edition of the book includes discussion of the impact of the COVID-19 pandemic, sustainable processes, process automation, and new technologies, and offers a streamlined layout and practical examples. It is an accessible core text for advanced undergraduate and postgraduate students studying BPM, Operations, Production, and Strategic Management, and is an indispensable guide to senior business executives and chief financial officers.

Format: Paperback / softback
Length: 596 pages
Publication date: 03 May 2022
Publisher: Taylor & Francis Ltd


Business Process Management (BPM) has been a game-changer for thousands of leaders and BPM practitioners, enabling them to successfully implement BPM projects and bring significant and measurable value to their organizations. This comprehensive book covers all major frameworks, including LEAN and Six Sigma, and emphasizes the crucial interrelationship between BPM and organizational management, culture, and leadership. Its practical and common-sense approach teaches how BPM must be seamlessly integrated across an entire business to achieve success, augmentation, and alignment with other management disciplines.

In this extensively revised and updated fifth edition, readers will find:

A comprehensive discussion of the impact of the COVID-19 pandemic on business operations, business transformation, remote working, and new processes.

New and revised content on sustainable processes in BPM, offering valuable insights for today's environmentally conscious organizations.

Expanded material on process automation and emerging technologies, such as Artificial Intelligence (AI), to drive efficiency and innovation.

New and revised international case studies and practical examples from various industries to enhance understanding and application of BPM principles.

A streamlined layout for easier reading and enhanced visual appeal.

New questions and thought-provoking comments to promote discussion and critical thinking among students and professionals.

Business Process Management is an accessible core text for advanced undergraduate and postgraduate students studying Business Process Management, Operations, Production, and Strategic Management. It is also an indispensable guide for senior business executives and chief financial officers seeking to optimize their operations and drive growth.

To support instructors and learners, this work is complemented by online resources, including PowerPoint slides for each chapter. These resources provide valuable teaching aids and enhance the learning experience.

In conclusion, Business Process Management is a must-read for anyone interested in improving business processes, maximizing efficiency, and achieving sustainable growth. With its comprehensive coverage, practical approach, and online resources, this book is a valuable asset for students, professionals, and organizations alike.

Weight: 1170g
Dimension: 246 x 174 (mm)
ISBN-13: 9780367771607
Edition number: 5 ed

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