Shulph Ink
Co-creation in Public Services for Innovation and Social Justice
Co-creation in Public Services for Innovation and Social Justice
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The book explores the idea and practice of co-creation in public services, highlighting its human rights, social justice, and social innovation aspects. It presents real-life examples across Europe and explores the impact of digital technologies on co-creation. It also confronts the paradox of standardization and inflexibility in planning and resourcing, which can hinder co-creation in complex contexts.
Format: Paperback / softback
Length: 210 pages
Publication date: 25 June 2024
Publisher: Bristol University Press
This book explores the concept and application of co-creation in public services, drawing insights from practical experiences, research, and 10 European countries, including the UK. It emphasizes the human aspects of co-creation, showcasing real-life examples across various public services, such as social care, healthcare, work activation, housing, and criminal justice. Additionally, it examines the impact of digital technologies on co-creation, highlighting both its potential to accelerate and hinder this process. The book addresses a central paradox in co-creation: the tension between standardization and flexibility in planning and resource allocation, known as "concreteness," and the need for "elasticity" to sustain co-creation in complex contexts.
Dimension: 234 x 156 (mm)
ISBN-13: 9781447367161
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