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Jean Andrews,JillWest,Joy Dark

CompTIA A+ Guide to IT Technical Support

CompTIA A+ Guide to IT Technical Support

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  • More about CompTIA A+ Guide to IT Technical Support


Andrews/Dark/West's COMPTIA A+ GUIDE TO IT TECHNICAL SUPPORT, 10E is a comprehensive guide that covers working with users, installing, maintaining, troubleshooting, and networking computer hardware and software, with each chapter focusing on practical application of the latest technology, techniques, and industry standards. It includes Lab Manuals, CourseNotes, online labs, and MindTap online resources for additional certification test preparation and interactive activities.

Format: Hardback
Length: 1164 pages
Publication date: 22 February 2019
Publisher: Cengage Learning, Inc


Master the intricacies of IT technical support with Andrews/Dark/West's comprehensive COMPTIA A+ GUIDE TO IT TECHNICAL SUPPORT, 10E. This comprehensive guide delves into the realm of working with users, installing, maintaining, troubleshooting, and networking computer hardware and software. Presented in a step-by-step, highly visual format, this best-selling approach follows the CompTIA A+ Exam objectives as a framework, ensuring you are fully prepared for 220-1001 and 220-1002 certification exams.

Each chapter covers core and advanced topics, emphasizing practical application of the most current technology, techniques, and industry standards. You will delve into the latest hardware, security, Active Directory, operational procedures, basics of scripting, virtualization, cloud computing, mobile devices, and Windows 10. Supplementary materials such as Lab Manuals, CourseNotes, online labs, and optional MindTap online resources offer additional certification test preparation and interactive activities, equipping you with the skills to excel as an IT support technician or administrator.

Weight: 2450g
Dimension: 227 x 286 x 41 (mm)
ISBN-13: 9780357108291
Edition number: 10 ed

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