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Mary Ann Jacobs,Remigia Kushner

From Problem to Possibility: Action and Research for Leading Up to Continuous Improvement

From Problem to Possibility: Action and Research for Leading Up to Continuous Improvement

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  • More about From Problem to Possibility: Action and Research for Leading Up to Continuous Improvement


The book aims to persuade leaders that action research is leadership and that leadership can promote human dignity through a reflective process of continuous improvement. It provides a framework for leaders at all levels to consider the challenge faced by the organization, reflect on the improvement, and continue the process.

Format: Paperback / softback
Length: 184 pages
Publication date: 15 February 2022
Publisher: Rowman & Littlefield


Action research is a powerful tool for leaders to promote human dignity and continuous improvement. It involves a reflective process of continuous improvement, dissatisfaction with what is, and action to make things better. Leadership is not a position, but action, and anyone who wants to make their work, service, clients, customers, stakeholders, children, or students better is a leader. Professional leadership, executive leadership, company leadership, and everyday leadership require action and reflection on those actions to determine the effectiveness of the continuous improvement process.

The purpose of this book is to provide leaders at all levels with a framework that progresses through six steps of action and research from considering the challenge faced by the leader within an organization to reflecting on the improvement and next steps to continue the improvement process. The book is titled "Leading Up: From Problem to Possibility" and aims to help leaders develop a mindset of continuous improvement and to make a positive impact on their organizations and the world.

Action research begins with identifying a problem or challenge within an organization. Leaders then engage in a reflective process to understand the root causes of the problem and to develop a plan of action. This plan of action may involve implementing new policies, procedures, or technologies, or it may involve changing the way that people work together.

The reflective process is essential to action research. It allows leaders to gain a deeper understanding of the problem and to develop a more effective solution. Leaders must be willing to take risks and to experiment with new ideas. They must also be willing to listen to their employees and to take their feedback into account.

Once the plan of action has been implemented, leaders must continue to monitor and evaluate the results. This evaluation may involve collecting data, analyzing the data, and making adjustments to the plan of action. Leaders must be willing to learn from their mistakes and to make changes to their approach as needed.

Action research can be applied to a wide range of problems and challenges. For example, it can be used to improve customer service, to increase productivity, to reduce waste, and to improve the quality of products and services. It can also be used to address social and environmental issues.

One of the key benefits of action research is that it can help leaders to develop a sense of ownership and responsibility for their work. Leaders who engage in action research are more likely to be committed to their work and to be willing to take risks. They are also more likely to be able to develop innovative solutions to problems.

Action research can also be a powerful tool for building relationships. Leaders who engage in action research are more likely to be able to build trust with their employees and to be able to work together effectively. They are also more likely to be able to develop a sense of community within their organization.

However, action research can also be challenging. Leaders must be willing to invest time and resources in the process. They must also be willing to be open to feedback and to make changes to their approach as needed.

In conclusion, action research is a powerful tool for leaders to promote human dignity and continuous improvement. It involves a reflective process of continuous improvement, dissatisfaction with what is, and action to make things better. Leaders at all levels can benefit from this framework, and it can help to make a positive impact on their organizations and the world.

Weight: 281g
Dimension: 220 x 153 x 14 (mm)
ISBN-13: 9781475859751

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