Frontline Crisis Response: Operational Dilemmas in Emergency Services, Armed Forces, and Humanitarian Organizations

This book conducts in-depth studies of eleven crisis response dilemmas, integrating research findings to understand how frontline responders deal with them and advance crisis response operations.

Format: Paperback / softback
Length: 250 pages
Publication date: 12 October 2023
Publisher: Cambridge University Press

Frontline crisis response presents a formidable challenge, as emergency responders, soldiers, and humanitarian aid workers navigate perilous and unpredictable crisis situations on a daily basis. Under immense pressure, they must grapple with a multitude of difficult decisions: whether to adhere to pre-established plans or improvise; whether to follow top-down instructions or exercise discretionary actions; and whether to become emotionally invested or maintain a rational distance. These dilemmas constitute the very essence of their work, yet they have largely gone unexamined until now. This book embarks on an in-depth exploration of eleven such dilemmas by integrating a diverse range of research findings on crisis response operations. The comprehensive overview of crisis response research sheds light on how frontline responders navigate these complex dilemmas amidst the chaos of crises, laying the foundation for the development of a theoretical framework for frontline crisis response. As such, this book holds immense potential to enhance our understanding, evaluation, and advancement of crisis response operations.

Weight: 406g
ISBN-13: 9781009262187