Knowledge Communication in Global Organisations: Making Sense of Virtual Teams

This book provides an innovative multidisciplinary approach to knowledge communication in global organizations, using detailed analyses of interviews from a real organization to understand how 21st-century employees make sense of a virtual organizational reality.

Format: Paperback / softback
Length: 228 pages
Publication date: 30 December 2022
Publisher: Taylor & Francis Ltd

As organizations continue to expand their global reach, they simultaneously face the challenge of becoming increasingly dispersed and virtual. This phenomenon disrupts the traditional sense of a unified organizational identity and hinders employees' ability to effectively communicate their personal knowledge. In response to these challenges, this book presents a groundbreaking multidisciplinary approach to knowledge communication within global organizations. By employing a comprehensive analytical lens, the book delves into the intricate processes of employee identity formation and knowledge communication practices. Through detailed analyses of interviews conducted within a real-world organization, the book unravels how 21st-century employees navigate and make sense of a virtual organizational reality characterized by multiple simultaneous projects and dispersed teams. These analyses are conducted using a novel discourse analysis method known as Discursive Sensemaking Analysis, which provides a deeper understanding of the complexities inherent in research interviews. By utilizing these methods and findings, researchers, project managers, and HR professionals will gain valuable insights into their own organizations, enabling them to examine how employees interpret and comprehend the intricacies of 21st-century global organizations.

Weight: 356g
Dimension: 227 x 153 x 15 (mm)
ISBN-13: 9781032419701