H. M. Belal,Kunio Shirahada,Michitaka Kosaka,Olatunde Amoo Durowoju
Knowledge in Servitization Management: A Comparative View
Knowledge in Servitization Management: A Comparative View
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The last two decades have seen a shift towards service-based value, and manufacturers have been challenged to create relevant knowledge and adapt. This book examines the theoretical underpinnings of knowledge management and servitization, proposes a conceptual model for knowledge co-creation, and tests it through case studies from Japan and Malaysia. It is of interest to academics, students, and practitioners in servitization, knowledge creation, and knowledge management, especially those interested in Asian economies.
Format: Hardback
Length: 106 pages
Publication date: 25 November 2022
Publisher: Springer International Publishing AG
The last two decades have witnessed a significant transition towards service-oriented value, known as servitization. Manufacturers have been compelled to adapt and generate relevant knowledge to thrive in this changing landscape. This comprehensive book serves two primary objectives. Firstly, the authors delve into the theoretical foundations of knowledge management and servitization, proposing a conceptual framework for knowledge co-creation and organizational knowledge management processes. Secondly, the model is empirically tested through a series of case studies from Japan and Malaysia, offering valuable insights into the experiences of business transformation from product-centric to service-centric in developed and developing Asian economies.
This book holds immense appeal to academics, students, and practitioners in the fields of servitization, knowledge creation, and knowledge management, particularly those with a keen interest in Asian economies. It provides a valuable resource for understanding the dynamics of service-oriented businesses and the strategies employed to achieve sustainable competitive advantage. By exploring the theoretical underpinnings and practical applications of servitization, this book contributes to the ongoing discourse on innovation, transformation, and the role of knowledge in driving economic growth.
Weight: 308g
Dimension: 210 x 148 (mm)
ISBN-13: 9783031186868
Edition number: 1st ed. 2023
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