Leading Travel and Tourism Retail: How Businesses Can Sustainably Capture New Profits in Shopping Tourism

Leading Travel and Tourism Retail is a comprehensive guide for professionals in the retail industry, covering key aspects such as market assessment, product adaptation, ESG, talent management, funding, political considerations, and technology. It offers insights from high-profile leaders and provides a behind-the-scenes look at some of the world's best-known brands.

Format: Hardback
Length: 272 pages
Publication date: 03 April 2023
Publisher: Kogan Page Ltd

Axiom Business Book Awards


Bronze Medal in Business Reference

2024


WINNER

Goody Business Book Awards


Business - Travel & Hospitality

Deepen your understanding of how to adapt to international travelers' diverse needs and backgrounds. Harness the burgeoning levels of tourism and learn everything you need to engage travelers with your business and spending money. The modern traveler is complex, even more so in a post-pandemic world. International consumers are in search of memorable experiences that make them feel special and, ideally, share those experiences with others and bring those feelings home with them. While wanting to be more adventurous, they also want to make their trip safe and special while minimizing their impact on the environment.

Leading Travel and Tourism Retail


is an invaluable guide for any professional involved in the world of retail, including consumer brands, retailers, hospitality, landlords, politicians, airports, transportation, and technology groups.

Engaging and accessible, this book covers everything from assessing the competitive market situation to product adaptation, ESG, human talent management, accessing funding, political considerations, and the role of technology and data.

It offers a unique glimpse behind the inner workings of some of the best-known brands in the world across airports, shopping malls, and city center locations. Delivering invaluable insight through fascinating interviews from high-profile leaders, including the President of LVMH Retail Asia, the CEO of Harrods, the President of CHANEL Perfumes & Cosmetics worldwide, this is a must-have book for those who want to drive profits.

LIST OF INTERVIEWS


Sir Tony Blair, former British Prime Minister, UK
Pierre-Hugues Schmit, Chief Commercial & Operations Officer.

Weight: 660g
Dimension: 163 x 242 x 26 (mm)
ISBN-13: 9781398609525