Making It in IT

This career guide provides valuable insights and strategies for those starting or advancing their IT career, emphasizing the importance of business processes, applications, IT architecture, service and systems management, SLAs, IT assessments, root-cause analysis, risk management, and building an IT team. It covers essential career skills such as effective presentation, report and proposal writing, negotiating and persuasion, time and stress management, and continuous learning.

Format: Paperback / softback
Length: 298 pages
Publication date: 21 January 2023
Publisher: Taylor & Francis Ltd

This comprehensive career guide is designed for individuals embarking on a career in IT or those who have already advanced their IT expertise. With a career spanning five decades, the author shares invaluable lessons learned through his extensive experience, ensuring that readers can avoid the same pitfalls and achieve success more efficiently.

By emphasizing the interconnectedness of business processes and applications with IT, the book provides a clear understanding of the value and positioning of hardware and software technology. It delves into the importance of IT architecture, the roles of service and systems management, and the significance of service level agreements (SLAs). Readers are equipped with the skills to conduct IT assessments using SWOT (strengths, weaknesses, opportunities, and threats) analysis and apply root-cause analysis (RCA) to identify the sources of failure and poor performance.

Furthermore, the book offers an overview of risk management and the steps involved in developing a business continuity plan. It explores all aspects of an IT professional's career, covering topics such as building an effective IT team, providing professional customer care, and developing essential career skills like effective presentation, report and proposal writing, negotiating and persuasion, running productive meetings, and time and stress management.

In addition to its practical guidance, the book also discusses important career skills such as listening, continuous and incremental learning, and effective communication at all levels. It includes templates and checklists to assist readers in implementing the strategies and techniques discussed, making it a valuable resource for anyone seeking to thrive in the IT industry.

Weight: 550g
Dimension: 234 x 156 (mm)
ISBN-13: 9781032477138