Management Control in Hospitals: A Breakthrough Approach to Improving Performance and Efficiency

Hospitals face pressure to improve efficiency while maintaining quality services. Management control is crucial in addressing issues such as waste, administrative burdens, care coordination failures, and fraud. This book presents a breakthrough theory about management control in hospitals, focusing on information systems, diagnostic control, interactive control, innovativeness, managers' trust in physicians, and perceived uncertainty. Proper relationships between these elements influence hospitals' performance.

Format: Hardback
Length: 422 pages
Publication date: 24 August 2023
Publisher: Taylor & Francis Ltd

For years, healthcare efficiency has remained a top priority for hospitals systems and governments worldwide. The escalating cost of healthcare, particularly hospitals, is a major driver of the demand for improved efficiency while maintaining high-quality services. Hospitals are acknowledged as organizations where waste, unnecessary administrative burdens, care coordination failures, care process execution failures, and even fraud and abuse are commonly identified as root causes.

Adopting management control as a response to hospital problems aligns with the belief that control is a critical management function that significantly impacts organizational performance. Extensive research has substantiated that inadequate control, not tailored to modern organizational solutions, leads to detrimental consequences, including faulty services, dissatisfied patients and employees, inability to compete effectively in the market, limited flexibility and innovativeness, and ultimately, poor organizational performance.

This book offers a comprehensive exploration of management control issues in hospitals and presents a groundbreaking theory on management control in this context. It is the culmination of years of extensive research and provides a detailed account of the concept of control and related theories, considering the unique characteristics of medical services, the healthcare market, and hospitals as public organizations.

Research has revealed that the primary components of management control in hospitals include information systems, diagnostic control, interactive control, innovativeness, managers' trust in physicians, and perceived uncertainty. It has been found that establishing positive relationships between these elements has a positive impact on hospital performance.

In conclusion, healthcare efficiency has been a critical concern for many years, and the adoption of management control is a crucial strategy to address these challenges. By understanding the primary elements of management control and fostering positive relationships between them, hospitals can strive to improve their efficiency, quality of services, and overall organizational performance.

Weight: 975g
Dimension: 254 x 178 (mm)
ISBN-13: 9781032432724