Robert C. Ford,Michael C. Sturman
Managing Hospitality Organizations: Achieving Excellence in the Guest Experience
Managing Hospitality Organizations: Achieving Excellence in the Guest Experience
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- Condition: Brand new
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Format: Paperback / softback
Length: 656 pages
Publication date: 29 March 2024
Publisher: SAGE Publications Inc
Managing Hospitality Organizations: Achieving Excellence in the Guest Experience, Third Edition takes students on a journey through the evolving service industry. Each chapter focuses on a core principle of hospitality management and is packed with practical advice, examples, and cases from some of the best companies in the service sector.
Weight: 1408g
Dimension: 204 x 255 x 40 (mm)
ISBN-13: 9781071876275
Edition number: 3 Revised edition
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