Mastering Communication at Work, Second Edition: How to Lead, Manage, and Influence

The classic international bestseller, updated for the hybrid work world, includes a new chapter on virtual communication and practical, hands-on advice and strategies for effective leadership and management.

Format: Hardback
Length: 256 pages
Publication date: 15 March 2021
Publisher: McGraw-Hill Education

The classic international bestseller, updated for the hybrid work world, including a new chapter on virtual communication, is a must-read for anyone seeking success in leadership and management roles. Written by renowned communication expert Dr. John E. Doerr, the first edition of this book has been an international bestseller, taught at universities, and referred to by leading CEOs. In the years since its publication, it has become the go-to "communication playbook," helping leaders develop strategic responses and communication tactics with clear, actionable advice.

What has changed in the last ten years? Well, nothing, and everything. The fundamentals of effective communication remain the same, as do many of the challenges leaders face, generation after generation. You still need to "match your listeners' tendency" and "validate," and you still need to guard against "defensiveness." What has changed is how some of the fundamentals and challenges are applied and met in today's world, both real and virtual, in remote and on-site working environments.

Mastering Communication at Work, 2nd Edition features an essential new chapter on remote team communication, along with additional content on equitable leadership and updated case studies. Throughout, you will find practical, hands-on advice and strategies that can help you reach your potential when preparing for big conversations and important presentations, help you reduce everyday stress, and improve your organization's performance at every level.

Whether you are a new leader or a seasoned professional, this book is a valuable resource for anyone seeking to enhance their communication skills and achieve success in the modern workplace. So, why wait? Start mastering communication today and reach your full potential!

Weight: 474g
Dimension: 162 x 235 x 28 (mm)
ISBN-13: 9781260474121
Edition number: 2 ed