Operations Management

Operations Management helps students understand the theory, discuss critical issues, practice, and apply learning to real-world situations through engaging content and online resources. It covers key topics such as supply chain management, operations strategy, and quality management, with over 80 cases from local to global companies.

\n Format: Paperback / softback
\n Length: 472 pages
\n Publication date: 24 December 2019
\n Publisher: Oxford University Press
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Operations Management is a comprehensive course that facilitates students' understanding of the importance of operations in the real world. It provides a solid theoretical foundation, encourages critical discussion, and enables practical application through hands-on practice. Recognizing that students embarking on their first module in Operations Management may lack firsthand experience in a business environment, the authors have designed the course to be engaging and relevant.

To achieve this, they introduce all core topics in a lively and engaging manner, making Operations Management (OM) accessible and meaningful to students. The course incorporates over 80 real-life cases, spanning local businesses to global companies, showcasing various operations and challenging students to think about the issues they may encounter in their future careers. These cases cover a wide range of industries, including Microsoft, HP, Domino's, ING Bank, EasyJet, Ticketmaster, Apple, Boeing, IKEA, NHS, Marriott, BP, and Sytner.

Research insights are provided to guide students toward seminal and recent research in the field, enhancing their reading and understanding. Learning outcomes and chapter summaries help consolidate knowledge and facilitate structured revision. Additionally, the text is supplemented with extensive online resources, including animated diagrams, practice activities, video interviews, and quizzes. These resources provide a holistic approach to the subject, enhancing students' learning experience.

For students, the course offers animated diagrams with audio narration to explain complex concepts visually. A curated library of links to footage of Operations in Action further enhances their understanding of real-world applications. Web-based activities, multiple-choice questions, links to seminal papers, and a flashcard glossary are also provided to support their learning journey.

For lecturers, the course offers bespoke video case material consisting of interviews and processes tied to each chapter. These clips are packaged as 5-minute clips and can be shown in relation to a chapter topic or as a whole film to demonstrate the practical aspects of Operations Management. The video case material is designed to engage students and enhance their learning experience.

In conclusion, Operations Management is a well-designed course that provides students with a solid foundation in theoretical knowledge, encourages critical thinking, and enables practical application through hands-on practice. With its engaging content, extensive online resources, and tailored teaching materials, the course is an excellent choice for students seeking to gain a deeper understanding of Operations Management and its applications in the real world.

\n Weight: 1008g\n
Dimension: 268 x 196 x 20 (mm)\n
ISBN-13: 9780198724353\n
Edition number: 2 Revised edition\n