Outstanding Operations Directors: 31 Case Studies Showcasing Excellence

This book is a must-read for ambitious Area Managers, existing Operations Directors, recruiters, and developers of Operations Directors who want to accelerate their impact or performance. It is packed with 31 Case Studies from twenty-seven CEOs, MDs, and ODs from leading hospitality companies, highlights the top nine OD competencies, and provides an integrated 'Outstanding OD Model and framework' for developmental route mapping.

Format: Paperback / softback
Length: 220 pages
Publication date: 30 July 2021
Publisher: Libri Publishing

Are you an ambitious Area Manager who aspires to reach the Operations Director (OD) level? Are you an existing OD seeking to surpass your competitors? Or are you a recruiter or developer of ODs looking to accelerate your impact or performance? If so, this groundbreaking book, the first of its kind in this role, is a must-read for you!

Firstly, it is packed with 31 compelling Case Studies from twenty-seven CEOs, MDs, and ODs from some of the UK's leading multi-site hospitality companies (including Stonegate Group, McDonald's, Caffé Nero, Mitchells and Butlers, Punch Pubs & Co, Greene King, Everards, St Austell, Whitbread, Parkdean Resorts, TGI Fridays, Marstons, Creams Cafés, Tesco Cafés, Hawthorn Leisure, and many more). These Case Studies provide invaluable insights into the best practices of top ODs, enabling you to emulate their success.

Secondly, the book highlights the top nine OD competencies, coupled with twenty-seven practical practices, that, when mastered, can turbocharge your OD impact. By understanding and implementing these competencies and practices, you will gain the tools and strategies needed to excel in your role and drive organizational success.

Thirdly, this book offers aspiring ODs and their developers an integrated 'Outstanding OD Model and framework,' which is explained in detail throughout the book. This model provides a developmental route map for those seeking to enhance their skills and knowledge in order to become exceptional ODs.

Whether you are a seasoned OD looking to refine your skills or a rising star seeking to make your mark in the hospitality industry, this book is an essential resource for anyone who wants to achieve excellence in their role. So, why wait? Take the first step towards becoming an outstanding OD today by adding this book to your collection!

Weight: 360g
Dimension: 152 x 228 x 20 (mm)
ISBN-13: 9781911450764